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Digital Archaeology: Rescuing Neglected and Damaged Data
Digital Archaeology: Rescuing Neglected and Damaged Data Resources
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Digital Archaeology:
Rescuing Neglected
and Damaged Data
Resources
A JISC/NPO Study
within the
Electronic Libraries (eLib) Programme
on the Preservation
of Electronic Materials
February 1999
Seamus Ross and Ann Gow
Humanities Advanced Technology
and Information Institute (HATII)
University of Glasgow
http://www.hatii.arts.gla.ac.uk/
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Digital Archaeology: Rescuing Neglected and Damaged Data Resources
© JISC 1999
ISBN 1 900508 51 6
Digital Archaeology: Rescuing Neglected and Damaged Data Resources was prepared as part of a
programme of studies resulting from a workshop on the Long Term Preservation of Electronic Materials held
at Warwick in November 1995. The programme of studies is guided by the Digital Archiving Working Group,
which reports to the Management Committee of the National Preservation Office.The programme is
administered by the British Library Research and Innovation Centre and funded by JISC, as part of the
Electronic Libraries Programme.
Whilst every effort has been made to ensure the accuracy of the contents of this publication, the publishers,
the Electronic Libraries Programme, the Digital Archiving Working Group, the British Library Research
and Innovation Centre and the Humanities Advanced Technology and Information Institute (HATII),
University of Glasgow do not assume, and hereby disclaim, any liability to any party for loss or damage
caused through errors or omissions in this publication, whether these errors or omissions result from
accident, negligence or any other cause.
The opinions expressed in this document are those of the authors and not necessarily those of the the publishers,
the Electronic Libraries Programme, the Digital Archiving Working Group, the British Library Research and
Innovation Centre, or the Humanities Advanced Technology and Information Institute (HATII), University of
Glasgow.
Published by
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The eLib Studies series covers a wide range of topics, each title providing pertinent research into ways IT can
be used to improve delivery of information through implementation of electronic library services. For a full list
of titles please contact the Library Information Technology Centre.
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Digital Archaeology: Rescuing Neglected and Damaged Data Resources
III
Executive summary
The brief for this project is outlined in Appendix 1. The study examines the approaches to
accessing digital materials where the media has become damaged (through disaster or
age) or where the hardware or software is either no longer available or unknown. The
study begins by looking at the problems associated with media.
Planning for disaster recovery situations is commonplace in many organisations from
businesses to higher education (e.g. Campbell 1988, Cunningham 1987, Heikkinen &
Sanrkis 1996, Kahane et. al. 1988, Leduc 1991, Meater 1996, Menkus 1994, Meredith
Corp 1996, Millen 1993, Neaga 1997, Robbins 1988, Rohde 1990, Stamps 1987,
‘Thank…’ 1996, Underwood 1997), but much less attention has been paid to data
recovery. The assumption is that with good disaster planning data recovery will be, under
most circumstances, unnecessary. The problem is that while attention has been paid to
disaster planning and the identification of good recovery procedures the effectiveness of
these tend to depend upon pre-disaster effort. This effort often never takes place.
Backing up and off-site storage of backup media are good examples of activities, which
although paid lip service are often not carried out rigorously. Of the 350 companies
unexpectedly relocated by the World Trade Centre (NYC) bombing 150 ceased trading,
many because they lost access to key business records held in electronic form (McAteer
1996, 100). More generally ‘43 per cent of companies which lose their data close down’
(‘When…’ 1996, 31). The National Security Association (Washington DC) estimated that
the ‘cost of rebuilding just 20 megabytes of data in a US engineering firm is $ 64,400’
(ibid.,). Of course even if it is possible to recreate the data it is often not possible to do it
in a timely enough fashion. Less attention has been paid on the other hand to data
recovery. The demand for data recovery has however promoted the development of
commercial data recovery companies that specialise in addressing the post-crisis
situation. Even in the technical literature there is little discussion of data recovery
techniques and this is fast becoming a black box area in which the great bulk of the
techniques are developed and understood only in commercially sensitive organisations.
Because of the way magnetic media are written it is very difficult to lose everything. With
sufficient resources much material that most of us would expect to be lost can be
recovered. Using for example a magnetic force microscope it is possible literally to read
the magnetic tracks on media such as disks (Rugar, et al 1990; Saenz 1987). It might be
possible to use optical image recognition technologies to recapture these digital
sequences. While in its current state of development this would be an impractical way to
recover data itself it does tell us much about how this material is actually recorded on the
surface of media from tapes to disks and indicate future directions in data recovery.
The range of techniques involved in data recovery includes baking, chemical treatments,
searching the binary structures to identify recurring patterns, and support for the reverse
engineering of the content. As far as recovery is concerned we need to make a significant
distinction between data recovery and data intelligibility. Essentially it may be quite
feasible to recover the binary patterns from almost any piece of media, but it may not be
so easy to understand what the content of those patterns actually represents.
Developments in head technology will make it increasingly difficult to build a reader on the
fly, especially when considering developments such as IBMs No-ID technology for writing
disks and magneto-resistive heads.
Our initial understanding of the stability and life expectancy of particular types of media
often depends upon the claims made by the media manufacturers themselves. These
claims tend to reflect the exuberance of scientists compounded by the hype of their
marketing teams. As a result it often proves difficult to take well-informed and secure
decisions about technological trends and the life expectancy of new media. In the case of
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IV
the Alberta Hail project the team felt a great deal of data useful to the study of hailstorm
physics and dynamics were at risk because they were stored on magnetic tape. They felt
that the best way forward was to copy the data to CD-R technologies which the team
perceived as a more stable medium than magnetic tape (Kochtubajda, et al 1995). There
is plenty of evidence that the stability of CD-R is over-rated (see below Section 1.1.6). Far
from being a secure medium it is unstable and prone to degradation under all but the best
storage conditions.
I
Hardware collection and conservation is attracting increasing attention (Keene & Swade
1994). Numerous institutions are preserving computer hardware and many of these are
keeping it in working order (see Appendix 2). Emulation of both hardware and software
and its role in ensuring access to digital materials is the subject of a number of
investigations. The HATII team conducted a small experiment to appraise the viability of
more detailed work in this area. We have described a small experiment conducted by
HATII, which indicates to us that more research should be conducted in this area. Of all
the techniques currently available we believe that the work in the area of binary
retargetable code holds the most promise.
When some media have been identified which supposedly hold digital materials five main
obstacles may inhibit their recovery.
•
•
I
Media degradation
This can be the result of:
•
storage under conditions of high temperatures,
•
high relative humidity during storage,
•
media coming into contact with magnetic materials,
•
disaster (e.g. lightning strikes),
•
wear as a result of excessive use, and
•
manufacturer defects;
Loss of functionality of access devices
This can be the result of such factors as:
•
technological obsolescence (e.g. devices going out of use),
•
the fact that components in mechanical devices are prone to wear out. The
mass manufacturing of tape devices has resulted in their being made of less
durable components, and
•
the fact that device drivers for older hardware are generally not supported by
newer hardware;
Many projects are taking similar decisions. For instance the National Sound Archive’s
Project Digitise opted for CD-Rs. Peter Copeland argued that the destination medium was
selected because of its long shelf life, high quality, wide acceptance and distribution,
flexibility, robustness, reasonable cost, and ‘long uninterrupted playing-time’ (1998, 128).
The sensibility of this decision may be questionable.
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Loss of manipulation capabilities
This is often the result of:
•
•
•
V
changes in hardware and operating systems which have made it
impossible for applications to perform the same functions or access the
same data manipulation routines (e.g. primitives, sub-routines, system
libraries);
Loss of presentation capabilities
This might result from:
•
a change in the video display technologies,
•
the fact that particular application packages do not run in newer
environments etc; and,
Weak links in the creation, storage, and documentation chain
This might result from:
•
a situation where it is possible to read the magnetic polarity changes and
thereby recover the bits from the media itself, but then it is not feasible to
interpret the data because the encoding strategy cannot be identified;
•
the inaccessibility of encrypted data because of a loss of the documentation
in which the encryption key was stored; or,
•
a situation where an unusual compression algorithm was applied to the data
before it was encoded and written on the media.
The data recovery company Ontrack (1996) did a study of the causes of data loss from
among 50,000 of its clients. They found that the main causes were:
•
hardware or system malfunction (44%) (e.g. electrical failure, head/media crash,
controller failure);
•
human error (32%);
•
software program malfunction (14%) (e.g. corruption caused by diagnostic or repair
tool, failed backups);
•
viruses (7%); and,
•
natural disasters (3%) (Document Manager 1996, 31-32).
This report examines five main topics:
•
media and data recovery;
•
hardware restoration and simulation, emulation, and binary retargetable code;
•
case studies on data recovery;
•
ways of preventing data and information loss; and,
•
possible further studies in this area.
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There are 7 appendices and bibliographies of both printed and electronic resources.
Appendices 2 (List of preservation institutes and emulation software sites) and 3 (Data
Recovery companies) will be of special interest, but it is worth noting that this is a fast
changing landscape and new sites appear daily.
Information about data loss, recovery, and risk is very difficult to acquire. As part of a
continuing project which HATII will be undertaking to produce a definitive study of the
Post-Hoc Rescue of Digital Materials we have launched a website where users can log
and access information on this topic: http://www.hatii.arts.gla.ac.uk/rescue. In the
concluding section we have proposed that:
•
more case histories about data loss and rescue need to be collected;
•
more research needs to be conducted into the viability of the preservation of media
access devices to ensure the possibility of access to a diversity of media types in
the future. Even where emulation can be used to run programs and manipulate
data created in other environments, devices to read the media prove much more
difficult to recreate. Writing device drivers for older devices, although tricky, is far
simpler;
•
documentation for hardware and software although initially ubiquitous when
products are first released become increasing difficult (and in some cases prove
impossible) to locate over time. A concerted effort should be undertaken to collect
documentation, including designs;
•
more research needs to be carried out in the area of emulation;
•
the use of magnetic force microscopy to recover data from magnetic media needs
to be the subject of a programme of research;
•
further work into the use cryptography to decode bit sequences is necessary; and,
•
a media quality index needs to be developed. Some factors which might be
included in any such index include: adhesion, abrasivity, durability, chemical
stability, and error rates. Every piece of storage media should be marked with a
quality rating.
It is also that clear that archivists, librarians, and information scientists need to extend
their investigations of media and studies of its durability to the scientific journals where this
material is published such as the Journal of Applied Physics.
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Acknowledgements
Support from the British Library Research and Innovation Centre and the Joint Information
Systems Committee is thankfully acknowledged. Our work was guided by the Digital
Archiving Working Group appointed by the National Preservation Office and their
comments on earlier drafts was very helpful.
The project was directed by Seamus Ross and Ann Gow acted as principal investigator.
Our work was aided by our colleague Richard Alexander (HATII Technical Resources Coordinator) who assisted Ann Gow with visits to and research on data recovery companies.
Gerrard Sweeney (HATII Technician) advised on the experiments with emulation and
contributed to the production of Section 2.3.
This report was completed in December 1997.
Author biographies
SEAMUS ROSS is Director of Humanities Computing and Information Management at the
University of Glasgow and runs the Humanities Advanced Technology and Information
Institute (HATII). He teaches multimedia development and design, and cultural and
heritage computing. His research includes digitial preservation studies, digitisation of
primary materials, and the use of Information Communication and Technology (ICT) in the
heritage sector.
ANN GOW is Resource Development Officer at HATII. She delivers a variety of
undergraduate and postgraduate courses in arts computing and contributes to the creation
and design of new courses. She conducts research into the design of course materials
using information technology and digital resources, digitisation, and data recovery.
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Contents
1. Media and data recovery.........................................................................................
1.1
1.2
1.3
1.4
Recording media and recording (magnetic & optical).........................................................
Recovery.............................................................................................................................
Disaster and data recovery (with contribution by Richard Alexander)................................
Future possibilities in data recovery....................................................................................
2. Restoration and simulation, emulation and emulators, and binary
retargetable code................................................................................................
2.1
2.2
2.3
2.4
Restoration and simulation..................................................................................................
Emulation and emulators.....................................................................................................
An experiment in emulation.................................................................................................
Retargetable binary translation............................................................................................
3. Case studies......................................................................................................
1
1
17
19
24
27
27
29
32
37
The Challenger Space Shuttle Tape Data Recovery .....................................................
Hurricane Marilyn................................................................................................................
Video image recovery from damaged 8 mm recorders.......................................................
German Unification and the recovery of electronic records from the GDR.........................
39
39
40
40
41
4. Prevention of loss through management of media & technology............................
43
5. Recommendations for further study........................................................................
44
Bibliography of printed sources...................................................................................
45
Webography...........................................................................................................
54
Websites used............................................................................................................
70
Appendices........................................................................................................................
82
82
84
86
89
90
3.1
3.2
3.3
3.4
Appendix 1: Proposal to investigate the post hoc rescue of digital material..................................
Appendix 2: List of preservation institutes and emulation software sites.....................................
Appendix 3: Data Recovery companies.....................................................................................
Appendix 4: Outline of issues to be discussed with data recovery firms.......................................
Appendix 5: Letter sent to online discussion lists and lists contacted.....................................
Appendix 6:Letter sent to universities specialising in areas covered by the study and
departments contacted...................................................................................
Appendix 7: International organisation contacts..........................................................................
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1. Media and data recovery
1.1 Recording media and recording (magnetic & optical)
1.1.1 MAGNETIC MEDIA
The most commonly used media for storing information in digital form are still magnetic.
Although disks offer the most convenient storage medium tapes remain the most widely
used medium for mass storage. Tapes come in a range shapes, sizes, and packages
(e.g. reels, cartridges, and cassettes) and they can store information in varying, but
increasing, quantities. In order to understand the issues surrounding data storage and
long term access it is necessary to have a basic understanding of the concepts of
magnetics. The processes of magnetism, what particles hold a magnetic charge and why,
developments of new particles and how these particles are suspended are central to this
discussion. Of the types of materials showing magnetic properties only those with
ferromagnetic capabilities are relevant to this particular inquiry. Ferromagnetic materials
are those materials that can be permanently magnetised by an external magnetic field
such as an electromagnet or another permanent magnet. Materials having ferromagnetic
properties include Fe2O3 (iron oxide), CrO2 (chromium dioxide), and Co-Fe2O3 (cobaltmodified iron oxide).
These ferromagnetic materials are magnetised by using an external magnetic field to
increase their induced magnetism. These types of material saturate when they cease to
be effected by increases in the magnetic field. The point at which this occurs varies from
one ferromagnetic material to another. This transition from unmagnetised to saturation is
known as the magnetisation curve. After the material has been saturated if the magnetic
field is reduced the level of induced magnetism will fall, but for ferromagnetic materials it
will neither follow downward the same magnetisation curve that it followed to saturation
nor will it, necessarily, be reduced to zero. As a result the ferromagnetic material acquires
a degree of magnetic remanence. Magnetic remanence is measured by the amount of
applied magnetic field required to reduce the magnetic induction to zero. This is known as
coercivity. The value of the coercivity of a ferromagnetic material is important to the
recording process because it reflects the ease with which the magnetic induction can be
reduced to zero from its remanent state. Where data were recorded a reduction of the
magnetic remanence of the material to zero would lead to total data loss. Once the
ferromagnetic material has permanent magnetism, the recording process can start. Digital
data, 1s and 0s, could be converted into an alternating pattern of magnetic orientations or
polarity.
Basically there are two kinds of magnetic media: hard and soft. To achieve permanent
magnetism, hard media, must be subjected to a extremely strong electro-magnetic field.
As a result they achieve high levels of magnetic remanence. Soft media require lower
applied electro-magnetic fields to reach saturation. They have correspondingly low
magnetic remanence and low coercivity. It is hard media, with its high saturation
remanence and high coercivity, that are especially suited to digital data storage. The
materials used to create ferromagnetic media has varied over the years and are even now
subject to intensive research in the search for particles better able to hold magnetic
charges under varying conditions (e.g. Okamoto, et al 1996). In some of the earliest
machines ferrous wire provided the recording medium. Most media now consist of a fine
layer ferromagnetic materials suspended in, for example, a polymer-based mixture (e.g.
polyvinylchloride or polyamide). This is laid on a non-magnetic substrate.
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Digital Archaeology: Rescuing Neglected and Damaged Data Resources
Magnetic media tend now to be either particulate media or thin metallic oxide coatings.
Particulate media are composed of ellipsoidal particles suspended in a polymer binder
(see Figure 1 below). To make certain that the particles are evenly distributed in the
mixture solvents and other chemicals are added. Some of these chemicals assist with the
manufacturing process by reducing sedimentation and particle clumping, while others are
intended to improve the usability and life-span of the materials; for example lubricants are
included in mixtures for coating tapes to reduce wear during their use and increase their
life expectancy (but see BASF below). After the binder is deposited on the substrata a
magnetic field is applied to align the ellipsoidal particles.
The magnetic properties of film deposited magnetic media are created by metal crystals
formed during the film depositing process. These came into use in the 1980s and have
been instrumental in the development of ‘winchester-type’ disk drives. Whereas the
substrates of flexible media (e.g. tapes) are commonly polyester, the substrates for rigid
media (e.g. hard disks) tend to be aluminium. In the manufacture of disk drives this
aluminium strata is coated with a binder to reduce corrosion and to increase likely
adherence of the metal film to the substrata. The magnetic layer is either deposited using
vacuum sputtering or evaporation (Comstock and Workman in Mee and Daniel (eds)
1996, 2.2). To protect the magnetic layer from damage it is also coated with an additional
layer. Because of the wear to the overcoat through use this is a subject of much research
(e.g. Akiyama et al 1991). Not only are hard disks produced by the film deposit process
but this process is also used to make high quality videotapes.
FIGURE 1:
AN ATOMIC FORCE IMAGE OF MAGNETIC RECORDING MEDIA SHOWING THE SUSPENDED
MAGNETIC PARTICLES (used courtesy of Park Scientific Instruments, http://shell7.ba.best.com/
~wwwpark/appnotes)
1.1.2 DETERIORATION OF MAGNETIC MEDIA
Magnetic media are not stable, they are susceptible to deterioration for a number of
reasons. For example in magnetic particle media the ‘particles have problems with
chemical stability and are susceptible to oxidation and corrosion’ (Okamoto, et al 1996,
63). Oxidation and corrosion can lead to a decrease in the magnetic remanence or
coercivity of the particles and cause data loss as a result. All the components from the
particles to the binder to the substrata are likely to deteriorate.
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Systems managers are well aware of the lack of reliability of even new media however. In
the 1970s the team at the Missouri University Atmospheric Science Center would put ‘new
tapes through a process that wrote and then attempted to read back binary ones for the
length of the tape. Some new tapes could not pass this test’ (http://www.cclabs.missouri.
edu/~ccgreg/tapes.html). Tape manufacturing has become generally more reliable and
the materials more stable, but it is not uncommon to encounter new tapes which fail.
The material used to hold the magnetic particles vary and only a small number of firms
actually make formulas for coating tapes1. Even fewer firms actually undertake the
coating activity. In the UK, for instance, there is only one firm specialising in tape coating
and it does it for all the major tape badge-engineers. Anacomp, is based in North Wales
because it is only in Wales and Scotland that the air is pure enough to build cost
effectively tape coating plants, and the tape it coats are distributed under all the major
tape names (*Anacomp Magnetics). The quality of the tape production process is key to
the creation of good media, but as a purchaser of tapes it is one quality about which it is
almost impossible to gather information. The National Media Laboratory, which does
evaluations of categories of media, does not rate tapes from different manufacturers (see
http://www.nta.org). There have been some disasters as a result of the production
process. BASFs Willstatt plant in 1992 was making around 20 million tapes per year. As a
result of a poorly implemented system for re-cycling chemical solvents used in the
production process BASF released more than 10 million 3084-class cartridges which
contained the seeds of their own destruction within the tape itself (Computer Weekly 30/1/
92, 6/2/92, 20/2/92). BASF replaced more than 4 million of the tapes made prior to 1991.
Because of the error the tapes were more likely to shed oxides onto the read-write heads.
Several large UK users, British Steel and Asda, discovered the problem following
chemical analysis to help it understand why it was losing data. It was these users who
alerted the manufacturer.
Some of the oxides are more stable than others and the material is coated (as described
above) to avoid oxidisation of iron-based particles. However, over time, even with the
coatings, the particles will oxidise (say as a result of absorbing moisture by the tape) and
the magnetic properties be reduced. The remanence itself will lessen over time particularly
if poorly stored. The most stable particles are iron oxide, barium ferrite and metal particle.
Chromium dioxide is much less stable, as it converts to non-magnetic oxide forms. There
is also a danger that the media will lose their magnetic remanence and thus the ability to
retain the data. Any changes in the magnetic properties of the media could result in a
reduction of magnetic strength. For example some materials are prone to oxidise if the
medium absorbs water. If the magnetic material’s ability to resist demagnetisation
decreases then it becomes more likely that demagnetisation will take place.
The most significant threat to media is the breakdown of the polymer chains that compose
the binder itself. The polymer chains are susceptible to deterioration caused by exposure
to moisture. Tapes absorb water when left in humid environments. As a result they
undergo the process of hydrolysis which causes the polymer chains to disintegrate. As the
polymer chains disintegrate the binder will become tacky. As with the breakdown of
nitrate and acetate film once this process has begun it progresses quickly and it is difficult
to stop. It creates an adhesive build up that makes the tape almost impossible to play.
This is commonly called sticky shed syndrome, where the magnetic material literally
“sheds” off the backing. Where this occurs the impacts include both temporary and
permanent data loss to damaged equipment. The sticky shed syndrome is characterised
by extreme tape friction and low coating integrity. As John Van Bogart, of the National
1
It is worthy of note in this regard that the most recent advances in coatings has taken place
in Japan and Korea. Firms developing coatings are less and less likely to license tape
manufactures to coat media and increasingly inclined to protect the coating technology by
coating the media themselves. The tape manufacturers then produce the actual storage
media from the large rolls of coated material.
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Media Laboratory in the US, who has produced the leading studies of the breakdown of
media (see for example, Van Bogart 1995, 1996 and presentations available on the web of
14 March 1996, September 1995 and July 1994) has noted the damage may not be
confined to the media itself however. As a result of shedding during read or write the tape
mechanisms themselves may become damaged and may in turn damage other media
played in them. Damaged tapes can be treated by baking them, but this is very much a
temporary measure (*Ampex, *Lindner).
The substrate can also deteriorate under humid conditions causing mistracking and
playback mechanisms not locating the data. Humidity often poses major problems during
seismic survey work in countries with less developed infrastructures. The substrate
supports the magnetic layer for transport through the recorder. Typically this will be
composed of polyethylene terephthalate film (PET). PET is stable, resistant to oxidation
and hydrolysis. It will survive longer than the binder will. However there are scenarios
where the substrate will cause damage to the tape and thus result in data loss or dropouts
(Weick & Bhushan 1995; 1996; 1997). The substrate can suffer from the dimensional
instability of the PET, where it can physically change dimensions due to temperature or
humidity. If the track is not where it was originally laid down, the read head will not find it
and mistracking will occur. Some companies are now producing substrates that are less
susceptible to dimensional changes, polyethylene naphthalene is one in question which
would seem to be more stable than PET (Weick & Bhushan 1996). Common dimensional
changes include curvature of the substrata and shift in tape angle both of which can cause
data dropouts.
These are the deteriorations that can happen over time as a result of the physical and
chemical changes in media itself. We can also look at the results of bad storage that in
turn will cause damage to the tape and possible data loss. Tapes are normally stored in a
tape pack, wound round a central hub. The sides of the reel are known as flanges. If the
tape is wound too loosely, then air pockets will occur within the pack and these will allow
moisture in which in turn will contribute to the development of sticky shed syndrome
(*Ashton, et al). The tapes can be wound too closely to the flanges, allowing the edges,
where the recording data is mostly stored, to extend physically beyond the pack and these
segments of the tape will bend and even tear. If the tape is wound erratically and unevenly
this can cause stress, leading to substrate deterioration. This kind of stress can lead to
mistracking, as it is likely to cause the tape to take on a non-uniform shape. Horizontally
stored tapes are susceptible to tape slip if they suffer a vertically shock. This results in the
edges of the tape extending beyond the pack and makes them susceptible to damage.
Papers by Van Bogart published in 1995 and 1996 and slides from presentations given in
March 1996, September 1995 and July 1994 discuss the issues associated with data
recovery in detail.
The problems associated with magnetic tapes have been exacerbated by the increasing
storage densities at which the media have been and are being written (see Table 1). This
means that problems associated with tape segments result in greater data loss than they
did when tapes were written at lower densities. Writing and reading tapes can subject
them to wear even under optimum conditions. Bhushan & Lowry have undertaken
research to define metrics for measuring the wear created by various head materials and
the impact this will have on the life of media (1995). Tapes must have some abrasive
quality because without it they do not maintain head contact, but a delicate balance must
be struck between sufficient abrasivity in tapes so they can maintain head contact but not
creating tapes which are so abrasive as to create excessive wear on the read-write heads
(Rogers & Hintereggen 1993). Heads and tapes made of different materials (Mn-Zn ferrite,
SiC) wear in different ways and therefore have either longer or shorter lifespans. Bhushan
& Lowry have produced optical micrographs of Cr02 wear patterns after 125 passes which
show that the tape is beginning to breakdown (see 1995, Figure 7). In addition to the level
of abrasivity and the tape-head interface such factors as tape tension, thickness, width,
and speed all impact on wear. Temperature and humidity also have a role to play (Xu, et
al 1997).
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TABLE 1:
INCREASING STORAGE DENSITIES OF MAGNETIC TAPE
(Based on research conducted by Clive Jenkins of Emmarc Ltd, The Reel World Environment,
1990, 30)
Year
1953
1963
1965
1969
1971
1981
1985
1991
*
Media Form
IBM 726 Tape
reel
reel
reel
reel
reel
cartridge
cartridge
Storage Density*
100 cpi
200 bpi
556 bpi
800 bpi
1600 bpi
6250 bpi
37,871 bypi
77,000 bypi
cpi = characters per inch, bpi = bits per inch, and bypi = bytes per inch
The condition of the drives used for handling tapes is of critical importance in the
continuing access to the content on the media. Tape drives and standards are replaced on
a regular basis, and because manufacturers wish to minimize production costs and
maximize profits the components used to produce drives are of variable quality. Tape
drives pose problems of their own; as they are mechanical devices tape drives tend to fail
because of component wear. They tend to become dirty and as a result can pass dirt onto
the tapes themselves (e.g. excess lubricant attracts dust particles which are then
embedded in the tape pack). The lubrication squeezed out of the tape is not all
reabsorbed by the tape and some of it begins to collect on the tape mechanisms. Some
lubricants contribute to wear of the heads (Mizok 1996, 256) as do the mechanical
properties of the tape and the abrasive agent. The main problem is the interaction
between the head and the media which passes across it; not only does the tape wear
during use but the head on the device which is reading or writing the tape also wears
(Osaki 1993; Osaki, et al 1992; Osaki, et al 1993). Studies of ‘Wear of tribo-elements of
video tape recorders’ provides a backdrop for other magnetic media:
the head wear is in proportion to the contact pressure and the sliding
distance in the abrasive mode. Contact pressure depends on the head
load and the contact area which is determined by head contour, head
protrusion, tape tension and tape stiffness. Also, the head wear depends on
the hardness of the head material and tape roughness (Mizoh 1996, 253).
Mizoh collated the studies of the various factors which contribute to head wear. His list is
reproduced in Table 2, but not the extensive list of references he cites for each item for
these see his article (Mizoh 1996, 254 [Table 2]).
TABLE 2:
PARAMETERS EFFECTING TAPES
Head
parameters
Tape
parameters
System
parameters
Environmental
parameters
material
hardness
direction of crystal
grain size
protective layer
head structure
contact area
structure
magnetic powders
abrasive
lubricant
surface roughness
surface finishing
stiffness
thickness
tension
relative velocity
head protrusion
contact pressure
running time
multiple passes
internal temp
temperature
humidity
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Part of the reason why tapes are more widely used than disks for mass storage is not just
the higher density they can achieve, but is primarily a function of costs. In 1956 the first
disk drive sold for around a one million dollars and could hold only about 5 megabytes. In
the period between 1991 and 1998 the cost of disk storage has fallen from five dollars a
megabyte to less than five cents a megabyte. There are DLT tapes on the market which
can store up to 70 gigabytes. Indeed tape storage costs have over the past few decades
dropped significantly in cost.
On tape data is stored sequentially. This can result in slow access as the read/write head
has to scan the tape linearly, which can cause retrieval times to be extremely slow. Each
system will store the data blocks differently, but they all have an additional set of bytes
at the beginning and end of each block which has information about the block itself,
block number etc. Most tapes will store the data sequentially, so retrieval, although
lengthy, is a matter of reading a set of data blocks until the end of the sequence is
reached. However, data may not be stored in sequential order, and thus the bits at the
beginning of the block are highly important for retrieving a complete set of data. Most
systems have a directory, similar to that of disks, at the beginning of the tape that stores
the location of the data blocks on the tape. Most tape systems use multiple tracks on the
tape to increase storage facilities. Until recently when tapes finished reading or writing
they returned to the beginning of the tape. In newer tape systems tapes are returned to
the mid-point after reading or writing because this improves access speed by reducing the
search space. This exposes data regions to excessive wear.
As the storage density has risen the tape devices have gone from the size of a home
refrigerator (an American one that is) to the size of a bar of soap and the electronics
controlling the devices have become much more sophisticated and even more
miniaturised. Changes have also occurred in software as well. For example the software
to manage the tape reading and writing includes error correction functionality to
compensate for data loss caused by such factors as dropouts or mis-registration of the
device. This is generally done without alerting the user to the fact that the system
encountered problems, therefore masking the difficulties with the media.
1.1.3 RIGID AND FLEXIBLE DISKS
Hard disks are electro-mechanical devices. They consist of platters coated top and
bottom by magnetic oxides. Unlike tapes which are transported past the read-write heads,
the heads on a disk are moved from the edge of the disk toward (and away from) the
centre of the media. The platters spin above and below the heads. To read data the
controller positions the arm above the correct track and where it waits (a very relative
term) until the spinning disk brings the correct sector into position below the heads. Hard
disks have been shrinking in size, requiring less power while storing vastly increasing
amounts of data accessible at increasingly fast seek times. For instance, the two-year old
3.5 inch Ultrastar 2 drive from IBM stores upwards of 10.8GB, spins at 5400 RPM, has an
average seek time of 8.9ms, has the ability to read data at between 8.4 and 14.2 MB per
second. It also only requires 14 watts of power. It is composed of 10 disks and 20
magneto-resistive heads (http://www.ibmlink.ibm.com/HTML/SPEC/goem7058.html). This
is a major change from storage capabilities of the first hard disk released by IBM (IBM
350) in 1957 which could only store 5 million characters.
In the case of modern drives even such factors as the type of interface the drive is
equipped with will have an impact on our ability to recover data from it. For example, the
programming interface on early IBM PCs limited the available disk space to 528
megabytes and older integrated disk electronics (IDE) disk interface chips are not likely to
support data beyond this. Enhanced IDE and SCSI exceed this and can support multiple
devices. Essential data is held in three areas of the disk and access to this data is
essential to the data recovery process. These are: partition tables, the boot block, and file
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allocation tables. The partition table contains the structure of the disk including start and
end points, errors and details of corrupt areas.
A disk, hard or floppy may contain a boot record, a file allocation table, a directory and the
data area. A hard disk contains a Master Boot Record (MBR). Each disk is divided into
tracks, sectors and clusters. The MBR on a hard disk has information about the disk
partitions (i.e. the drives into which the storage areas on the disc are divided.) Each
partitioned drive acts like a separate hard disk. A fixed disk consists of platters of equal
diameter, each platter has two magnetic surfaces where data can be stored. The disk is
subdivided into concentric circles, called tracks. Each track is further divided into sectors.
A cluster is a set of sectors, the size of which depends on which operating system was
used and which version.
A contiguous set of cylinders must be allocated for storing the operating system. Each
partition on a disk can hold one operating system, no more than one partition per
operating system and vice versa. There is always only one active partition in a hard disk
and it is the operating system on the active partition that is loaded when the disk is booted.
Early hard disks had to be partitioned before they could be used, DOS used a program
called FDisk. We have to remember that any data stored in a partition on an early fixed
disk may be of a different operating system to the previous partition.
Each track is divided into short areas called sectors. A sector is addressed by its track
number and sector number. A disk can be hard sectored or soft-sectored. Hard sectored
means that the sector sizes and positions are fixed by the manufacturer and are inflexible.
Soft sectored disks have the sector size and position fixed when the disc is formatted. The
gaps between sectors allow the processing of records and also the storage of address
bytes. Generally sectors are 512 bytes in size. Older disks used constant angular velocity
recording which means that each track has the same number of sectors; modern disks
use multiple zone recording which creates different numbers on each track. A cluster is a
group of sectors on a hard disk or floppy disk that forms the fundamental unit of storage
allocated by the operating system. The number of sectors in a cluster is determined by the
operating system, not the hardware.
The Boot record is a short program (in machine code) which issues the instruction to load
the operating system into memory. It also contains information about the disk such as the
number of bytes per sector and the number of sectors per cluster. The boot record is
stored in the first sector of the first track on a disk or platter containing the active operating
system, e.g. MSDOS. Once the code for the operating system has been found, the boot
record starts loading that code into memory and then hands over the control of the system
to it. The operating system then completes the boot-up process. Even in newer PC’s that
come as “plug and play”, the boot sector is in the first sector of a disk, so if it gets
damaged, it is still not possible to access the data that is stored after it.
As explained above, hard disks are partitioned into logical disk areas. The Master Partition
Table (MPT) keeps track of the physical partition on the disk. This table is stored in the
first sector of the disk. Each partition (4 possible) has an ID number to identify it. The MPT
is 64bytes in size, each area then 16 bytes. The first byte is a boot flag to indicate if the
partition is bootable, a bootable partition has a value of 80(hex) and a non-bootable
partition has a value of 00(hex) this is applicable for any operating system. The MPT
defines the size of a partition by its start and finish sectors. The three bytes starting at
offset 01(hex) hold the starting head, sector and cylinder numbers, while the three bytes at
offset 05(hex) hold the finish head, sector and cylinder numbers (Rosch 1997). These
values therefore describe the physical geometry of the disk. Knowledge of the structure of
the disk depends upon the availability of this information.
The File Directory is another section of the disk that is stored in the first sectors. It stores
the information about the directory structure, including subdirectories. It also holds
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information about the files stored in these directories. The attributes of files are commonly
the name, the extension (if it has one) which can help identify what type of files are stored,
the size of the file, whether it was stored as read-only, a system file or if it was archived,
i.e. compressed. All this information is very valuable when recovering data from disks that
have no further documentation.
Files are broken into clusters when they are stored on a disk. A cluster can be physically
stored anywhere on a disk and they are not necessarily stored consecutively. In some
architectures a file allocation table (FAT) is used to identify where the data are stored on
the disk. The FAT works by storing extra bytes of information about the file. As well as its
name and last use date in its listings, there is the address of the first cluster of the stored
file. Using this information the operating system can access the first cluster. It then looks
at the directory entry for that cluster which has the address for the next cluster and so on.
The FAT links the clusters together by storing the addresses in the table. When a file is
deleted, the FAT entries are changed to zero (indicating an available or empty cluster), the
actual data remains intact on the disk and can be restored, until a new file overwrites the
clusters (Rosch 1997). Undelete programs look at the FAT and find those entries with
zero as a value and display what data exists in the clusters, this may be nothing or lost
data. Files can be recovered partially or fully. The likely success of efforts at recovery
depends on how many writes to disk have happened since the deletion.
Data is stored on different media depending on the physical structure. On a magnetic
tape, the data is stored linearly while on hard disks and floppy disks the data is stored in
circular tracks on the disk which are in turn divided into sectors, and several sectors make
up a cluster, the main storage unit for data on a rotating disk. Each cluster has an address
that can be accessed through the FAT so the head can move to the correct track and
cluster to retrieve the data. In magnetic tape, the read head must be able to work out
where it is on the tape to know whether to move forwards or backwards to reach the point
to be accessed.
The position of the heads is controlled by the drive electronics based on a servo pattern
previously written on the surface of at least one disk. The read-write head records or
retrieves data from tracks pre-formatted in the magnetic layer of the disk. Most disks now
have the servo pattern on the same side of a platter as data, in older discs, this pattern
was stored on a separate platter surface. The servo pattern gives information on where
the head is and where the next cylinder is to move the head to read/write. When the servo
pattern is held with the data, this is called an embedded servo drive. A problem facing
researchers trying to increase storage by scaling down disks, is that as track sizes
decrease, the amount of information that the servo has to return increases and thus the
size of storage area for the servo will increase. Attempts have been made to address this
problem. For example IBM has introduced a No-ID format which significantly enhances
disk storage by delivering faster access times, better disk defect management, and
increased storage density. To achieve this it stores the header or ID information in solid
state memory rather than on the disk itself. While this will be very effective in improving
access times it does create a risk of information loss by severing the relationship between
the raw data and the information about its location and meaning.
A similar phenomena to ‘Sticky shed syndrome’ known as ‘Stiction’—as combination of
friction and sticking—plagues hard disks. This occurs when the silica based disk platters
are subjected to high temperatures, through either excessive use or bad storage (Van
Bogart, 1996). The silica becomes sticky and the disk heads stick to the surface. (Often
as a result of stiction the drives burn out as users keep restarting the system and the drive
tries to power-up again and again against the locking caused by the stiction.) More
common causes of failure stem from the read-write heads crashing onto a platter of the
drive. This is often caused by a severe shock, such as dropping the machine. The
g-forces which drives can withstand have increased significantly over the past few years.
In some cases smoke particles may end up between the head and the platter. This can
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damage both the surface of the medium and the heads. More common problems with
drives are associated with mechanical or electrical system failures. As the figure below
makes clear disk drives still have a significant number of mechanical parts, which are
more prone to failure than electronic components, all the same the mean time before
failure (MTBF) for most drives is measured in the 100,000s of hours of usage.
In the same way that a great deal of effort has gone into the improvement in media
densities a great deal of changes have taken place in the reading and writing heads on
disks as well. The work of Tokumaru and his colleagues (1993) and that of the teams at
the IBM laboratories in Almaden, CA. all show just how complex this arena has become.
The specialised facilities needed to construct magnetic heads make it nearly impossible to
replicate them. It is some of the developments in disk drive technologies that will cause us
new worries. Magnetoresistive recording heads and No-ID disk writing technologies.
The problems with the MR recording technologies are the complexity of construction
and the low tolerance for error. ‘MR recording heads have an inductive ‘write element’
and a MR ‘read’ element. The electrical resistance of materials inside the head that
exhibit the MR effect changes according to the strength of any magnetic field present’
(http://eagle.almaden.ibm.com/storage/press/hdd/5gb.htm, 09/10/97 15:59). MR heads
read data from the disk by monitoring changes in resistance. The heads pass less than
two millionths of an inch away from the disk surface.
1.1.4 FLOPPY DISCS
Of some concern should be floppy disks because they tend to be the primary medium
used by researchers for storing data. As early as 1983 concerns about the care and
longevity of the media were expressed (Ahl 1983; Marshall & Attikiouzel 1983). The media
is produced in much the same way as tapes. Essentially it is a polymer with a magnetic
coating. The difficulties with this category of media does not rest with the media itself, but
with how it is housed: in flexible and easy to damage casings, with media segments which
can easily become exposed to the elements (including in the case of 5.25” diskettes finger
prints). Floppy disk drives function at much lower speeds, 300 to 360 RPM (although
duplicators often spin at 600 to 720 RPM). Because the drive heads are more easily
exposed to the elements (e.g. dust, debris, moisture) they are more susceptible to
damage. There is also much variability in recording (e.g. Li & Xun 1990; Miller & Good
1987). There are already obsolete formats, such as 8" disks, for which readers are
extremely difficult to find and 5.25" disk drives are also becoming more unusual.
Experience has shown that problems with mechanical aspects of drives and the alignment
of read-write heads tends to plague these disks (*Ava Instrumentation). However if
essential data are present on this media it is usually possible to recover them even if the
oxide data-holding wafer has been crumpled and mangled.
1.1.5 THE IMPACT OF MAGNETISM ON MEDIA
Loss of information because magnetic media have come into contact with magnetic fields
is a constant worry. However there is little reason to be concerned about this eventuality.
Manufacturers are producing media with increasingly high coercivity, but as Clive Jenkins
has pointed out small magnets used in cabinet and door catches have field densities of
1500 Oersteds (1991, 56). Contact with them could lead to data loss, but it may not
because other factors such as casing type and density often help to protect the disks. It is
not the X-rays in airport scanners which pose a threat to the contents of hard disks, but it
is rather the magnets in the motor which drives the belt. Newer kinds of motors are
reducing the threat—although within archives and libraries it may be dangerous to move
media using motorised devices. Occasionally in freak accidents material can be
destroyed: John Tolansky, Director of the Music Performance Recording Centre had
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collected off-air recordings since he was a young lad and when his house was struck by
lightning he found that about 10 percent of his collection of 2000 recordings was destroyed
as a result of print through (pers comm). Most media has a coercivity value of at least
315 Oe and recent media has much higher ratings than 750 Oe and many media have
a coercivity of 1500 Oe. (Oe=Oersteds which is a unit of magnetic field strength.). A
simple rule of thumb is that iron oxide media can achieve 325-350 Oe, chromium dioxide
media can achieve 350-750 Oe, and cobalt-modified iron oxide levels can be greater than
750 Oe.
TABLE 3:
MEDIA COERCIVITY
[Sources: http://www.weircliffe.co.uk/deguassi.htm; 09/08/97 12:03:07 and
http://www.cs.auckland.ac.nz/~pgut001/secure_del.html]
Media Category
Floppy disk 5.25”, 360k
Floppy disk 5.25”, 1.2MB
Floppy disk 3.5”, 720k
Floppy disk 3.5” 1.44MB
PC, Mini, Hard disk
1980s hard disks
1990s hard disks
Mainframe spool ½”
Cartridge
TK50
Reel ½” or 1”
Cassette
8mm/4mm
Cartridge 3840
¼ QIC Tape (DC600A)
Credit Card Strip
Library ticket
Cassette VHS
Oersteds
300 Oe
675 Oe
300 Oe
700 Oe
550 Oe
900 – 1400 Oe
1400 – 2200 Oe
310 Oe
550; 650 Oe
1500 Oe
310 Oe
675; 750 Oe
1050; 1500 Oe
300 Oe
550 Oe
600 Oe
600 Oe
675; 700 Oe
Often there is a need to completely erase the contents held by a magnetic medium. A
degausser or bulk eraser can be used to reduce a magnetic field stored on magnetic
media to as near to zero as possible (*Audiolab). It does this by subjecting the media to a
magnetic field greater than the coercivity of the material. This is a much faster way of
demagnetising an object than writing information across the medium. The degausser
creates a magnetic field greater than that used to magnetise the medium and it must be
strong enough to reduce the field to zero. As Weircliffe explains it, if all traces of the
stored magnetic fields are to be removed, ‘the degaussing field must be strong enough to
saturate the medium tracing the hystersis loop path and thus to swamp all the information
already recorded there but the field must then be gradually reduced…if unacceptable
levels of the erase field are to be avoided’ (http://www.weircliffe.co.uk/degaussi.htm). An
excellent overview of the issues and ways of disposing of magnetic media has been
developed by the US Department of Defence: ‘A Guide to Understanding Data
Remanence in Automated Information Systems’ (NCSC-TG-025). The National Security/
Central Security Service has published a specification for degaussers LI.4-4-A. Even the
current generation of degausers are not powerful enough provide us with confidence that
they will succeed in erasing the contents of the media. As a result we recommend that if
total obliteration of data is necessary that disk drives, tapes and all media be physically
broken up and incinerated (using appropriate environmentally controlled facilities).
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1.1.6 OPTICAL MEDIA
Up until now, we have concentrated on magnetic media, its structure and problems.
Optical media, and in particular optical disks, are increasingly used for data storage. They
have problems of their own. Since their invention by Phillips and Sony in 1978 the CDROM has become the primary distribution medium for recorded sound and is fast
becoming a primary medium for data storage and distribution. Optical discs are a multilayer sandwich. In the case of CD-ROMs they consist of a substrata, a metallic reflective
layer, and a protective lacquer layer. CD-Rs are composed of a substrata, a data layer, a
reflective layer, and a protective coating. (see for example: http://www.kodak.com/
daiHome/techInfo/permanence1.shtml or http://www.sanyo-verbatim.com/pitbyte.html).
In the twelve centimetre CD-ROM the data layer is a reflective layer of aluminium with pits
and plateaux that reflect and diffuse the laser beam. CD-ROMs are mastered. In this
process a metal mould (stamper) is created with the reverse impression of the pits. This
electroplated nickel alloy mould (or a copy of it) is used in an injection moulding system to
press the data into the polycarbonate substrate of the CD. The substrata is then coated
with an aluminium reflective layer and sealed with an acrylic protective coating to guard it
against abrasion or corrosion.
Magneto-optical discs have a magnetic layer that changes the polarity of the laser
depending on the magnetic field on the surface. Temperature has an impact on the
coercivity of materials. Magneto-optical storage devices take advantage of this by using a
laser beam to heat areas of the disk to change its coercive properties. Under normal
environmental conditions magneto-optical disks can have coercivities as high as 6000 Oe,
but when heated by a laser their coercivity can drop to as low as 200 or 300 Oes. At the
latter level of coercivity the intensity of the magnetic field needed to change their storage
capabilities is correspondingly low. This means that once heated it is relatively easy to
write data to the magneto-optical disk, but when cool it is very difficult to change its
magnetic properties. This makes this media an extremely effective storage media. As the
magneto-optical drives and the media itself have a decreasing market penetration the
costs are increasing and although it is a viable media for long-term storage it would be a
risky media because of the problems posed technological obsolescence.
Optical discs are typically constructed of either polymers or metallics. Metallics are prone
to corrosion and delamination. Polymers deform and degrade. Where this happens data
can become lost. For instance a scratch on the surface of an optical disc can disrupt the
transmission of the laser beam. The resulting mistracking can result in data loss. Looking
at optical media in detail, we find that each type has its own shortcomings. The least
stable optical media are magneto-optical discs, yet they have the highest coercive
capabilities. The magnetic layer, which is metallic and therefore subject to corrosion is the
weakest component. Some of the alloys used can be subject to de-alloying and change
the magnetic properties of the data layer. Magneto-optical disks are also more susceptible
to temperature and humidity changes that can cause the magnetic layer to fracture.
WORM (Write once read many times) technology is difficult to generalise about as there
are many technologies available, however as with other optical media, any change in the
optical properties of the recording layer will result in data loss.
Various studies of ‘writable and rewritable organic optical recording media’ have shown
that although these materials are sensitive, easy to process, and non-toxic unlike their
metal counterparts, they ‘suffer from a lack of stability’ (Kim, et al 1997). The reflective
layer of a CD-ROM is generally made from aluminium that can degrade either by oxidation
or corrosion. The protective overcoat can also deteriorate and expose the aluminium layer
to possible damage. The polycarbonate substrate is susceptible to crazing, which clouds
the definition of the substrate. The handling of CDs can contribute to their deterioration.
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The dangers include those caused by the oils in our hands or created by accidental
scratches left on discs when they are carelessly loaded into CD players or being returned
to their cases. Not only do scratches and residues cause data ‘drop-outs’, but they provide
sources of contamination which will gradually break down the substrate and the protective
coating of the disk and increase the chances that the data layer will break down.
Essentially the causes of loss of access to information on Compact Disc-recordable media
are listed in Table 4 below.
TABLE 4:
CAUSES OF DATA LOSS FROM CD-R MEDIA
Environmental Influences
Handling Factors
Mechanical Factors
corrosive gases
(e.g. caused by air pollution)
shocks (e.g. resulting
from dropping the disk)
degradation of access
hardware (e.g. misalignment
of the laser)
temperature
humidity
exposure to UV light
abrasions
scratches
dirt and oil residues
COMPACT DISC-RECORDABLE
CD-Rs consist of a ‘pregrooved polycarbonate substrata, dye recording layer, gold
reflective layer, and a UV cured protective layer’ (Kim, et al 1997, 88). The dye organic
layer is photosensitive. The dye layer tends to be cyanine-based. Phthalocyanine, a
metal-stabilised cyanine based compound, is also used. Data are written to CD-Rs by
focusing light on the dye layer which causes it to heat up and changes its local optical
properties. Where the surface has been heated the light from the reading laser is
refracted rather than reflected back. The difference between the reflected and the nonreflected light is used as the basis for the binary signal.
As with magnetic tape all compact disks are not created equally. The variation media can
be caused by:
•
•
•
materials used in manufacturing the raw media. For example,
•
in a study of CD-R disks Kim and his team (1997, 88) found that changes in
the thickness of the layers had a significant impact on the recording
properties of CD-Rs. This was because the media depends upon consistent
optical properties, for example the dye’s own reflectiveness needs to fall into
a very tight range [ibid., 92],
•
in the case of CD-ROMs impurities in the protective overcoat could result in
its breakdown);
in the process of manufacturing the raw media. For example,
•
in the case of CD-Rs the composition of the dye is critical because the optical
properties of the dye layer depend upon it,
•
deformations through bumps, pits, and bubbles at any of the strata interfaces
will impact on the recording properties of the media (Huh, et al. 1997), and
in the process of encoding the data onto the compact disk (e.g. etching, pressing or
stamping, or CD-R recording).
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A major shortcoming with CD-Rs is that the dye layer tends to breakdown (Södergård,
Martovaara & Virtanen 1995). While this is less of a problem with phthacyanine dyes
(i.e. metallic stablised) it is still a difficulty. The frightening prospect is the rapid growth of
the CD-R market itself. Freeman Associates Inc noted that in the US in 1996 the CD-R
drive market ‘at 1.3 million units was six times larger than what it was in 1995’ (http://
www.nikkeibp.com/nea/october/octsr.html).
The manufacture of the access devices is important. The last problem is less important in
the case of CDs than it is in the case of magnetic media because CDs never come into
contact with the reader. CDs are read by a laser beam which shines through the
polycarbonate strata of the CD. This surface must be kept free from scratches and dirt as
these are likely to change the properties of the polymer strata and cause the beam to lose
focus. Data loss from damage to the CD itself is likely to be the most common way data
will be lost. Although CD-players are complex devices composed of a range of
components and are susceptible to mechanical failures, electrical misalignments and
electrical component failure (see Goldwasser 1995). There are tens of millions of such
devices are in general use and as they are simple devices to manufacture it is unlikely that
device obsolescence will in the near future pose any difficulty for CDs. For example in
there were some 2.53 million CD-ROM drives shipped in 1992, 11.07 million in 1993, and
over 25 million units in 1994. With this level of consumer market penetration access to
standard devices should be less of a problem than media stability.
Some optical discs have a much longer life expectancy than magnetic tape.
Manufacturers make a range of claims about the viable life of their media. IBM, for
example, claims that its WORM disk cartridges ‘have an archive life expected to be
greater than 500 years’ (http://www.as400.ibm.com/as400/three.html 7/18/97 7:15:16pm)
however one must still consider the other factors such as software and hardware
obsolescence and costs of storage density before regarding the future of archiving and
storing data as resolved. Fernando L. Podio of the National Institute of Standards and
Technology in the US worked on the Development of a Testing Methodology to Predict
Optical Disk Life Expectancy Values (NIST Special Publication 500-200; Michelson 1992).
He worked out an end of life benchmark for media at ‘an error rate of five bytes out of
every 10,000 bytes, which exceeds the capacity of error correction codes to correct’. Of
course as he points out this does not mean that all the data on the media will be lost. In
the end he proposed a standardised test methodology for predicting life expectancy. He
concluded for WORM technologies that at nominal room temperature and 90% relative
humidity: ‘the conservative estimate is 57 years, while a more liberal estimate is 121
years’ (http://palimpsest.stanford.edu/byorg/nara/nistsum.html).
1.1.7 ENCODING AND COMPRESSION
Initially, as tape and then disk devices were developed for data storage purposes there
was a transparent relationship between data which was being stored and how it was
written to the storage media. The binary data, 0s and 1s, being recorded had a direct
relationship to the patterns of magnetisation which were laid down on the media. In an
effort to address the demand for increased storage capabilities manufacturers sought out
ways to increase the quantity of data that could stored. There were a number of ways of
doing this. For instance researchers worked on increasing the real storage density of the
media itself and on identifying encoding or compression strategies which would use fewer
bits to represent more data. The efforts to pack more data onto the surface of the disk
involved the use of a range of techniques to process the binary representations before
they were written to the medium and after they were read off it. These developments
severed the direct relationship between the data and its representation. The result was a
loss of transparency evident in earlier systems.
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Algorithms are used to handle the compression of data before it is written to the storage
device. These compression algorithms make it feasible to store more logical data on a
drive of given physical size. When the bits, or raw data, are read off the storage media a
set of decompression algorithms are necessary if the data are to be correctly decoded. In
addition to the use of compression to enhance storage capabilities a variety of other
performance enhancement techniques are used particularly on disk drives to ensure that
the media device can produce maximum input-output capacity. This can be done by
minimising unnecessary head movement and defining how the sectors of data are laid out
on the drive. The data layout that achieves maximum performance is not inherently
obvious when attempting to interpret the contents of a disk. These pressures to provide
increased capacity along with better performance and all at a lower cost have resulted in
media manufacturers using highly complex dedicated chipsets on the device controllers
(see Section 1.1.8 Controllers). These chipsets are highly integrated items which have
been tailored for the specific needs of one particular media device. One of the findings
from our survey of data recovery companies is that the most successful companies are
aware of the role that these chipsets play in their ability to recover data and that they
actively collect them.
Essentially compression removes redundancy from data so that more data can be stored
using fewer bits to do the storage. By reducing the number of bits the actual storage
requirements are decreased. In other words it is possible to store more files on a disk in
compressed format than would be possible if they were stored in uncompressed format.
Compression tends to applied on-the-fly, working with each data block separately,
therefore the patterns in each block may differ considerably. If a compressed file is to be
recovered and there is no information on the compression method, it cannot be assumed
that once one pattern is decoded that the same method can be used for the remainder of
the data. The decoding key should be included as part of the data stream.
Data is written on to the media either linearly, in magnetic tape or by accessing available
clusters, in rotating dics format. The basic form of recording data on to the magnetic
surface is called NRZ - Non Return to Zero. This mode allows a 1 (one) bit to be
represented by a change in magnetic polarity and a 0 (zero) by no change. Disruptions to
the signal from particles or damage to the media might led to some misreads of the
polarity of the surface and therefore to the loss of data, but error correction coding is often
used to compensate for limited numbers of misreads.
FIGURE 2:
NON RETURN TO ZERO
FROM: http://bbs-koi.uniinc.msk.ru/tech1/1994/dig-enc/main.htm
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There are other possibilities of encoding on disk, RZ - Return to Zero, NRZI - Non Return
to Zero Invertive, AMI - Alternate Mark Inversion, HDB3 - High Density Bipolar 32 .
A main alternative to NRZ is PE - Phase Encoder. In this scheme a 1 bit is represented by
a given level of magnetism and a 0 by another given level. Only bits with fixed levels of
magnetism are recognised the others are ignored. PE encoded tapes will have a
synchronisation signal at the beginning of each block.
FIGURE 3:
PE - PHASE ENCODE
(FROM: http://bbs-koi.uniinc.msk.ru/tech1/1994/dig-enc/main.htm)
A data recoverer would have to understand the various procedures, a 1 bit and a 0 bit will
have different magnetic forces depending on the system used, it cannot be assumed that
a positive polarity is a 1 bit or that all the bits with the same polarity are 1’s or 0’s. The
voltage changes in some systems depending on the voltage of the previous bit. NRZI, Non
Return to Zero Invertive represents data as 0 volts for a 0 bit whereas the 1 bits are
represented according to the previous voltage - if it was 0 then the bit becomes positive
voltage or 0 volts of the previous bit was positive.
FIGURE 4:
NON RETURN TO ZERO INVERTIVE
(FROM http://bbs-koi.uniinc.msk.ru/tech1/1994/dig-enc/main.htm)
2
See http://bbs-koi.uniinc.msk.ru/tech1/1994/dig-enc/main.htm for explanation of these
encoding systems.
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When the encoding system has been selected the bits have to be encoded to a standard
that can be read, such as EBCDIC, ASCII or ANSI. This code assigns each character to a
seven or eight bit binary number. So the bit-stream can be read if the standard code is
known, it is most likely to be ASCII or ANSI. However it is not a trivial task to start
decoding this bit stream, particular if there is no documentation to help identify the
encoding used. The actual process is simple, count off every seven or eight bits and
match the pattern with the ASCII code to decode them. This has huge scope for errors
which is why every block of data is preceded by a block of bytes that show where the data
begins and is predicated on the assumption that no intermediate levels of compression
were used. This is why the FAT and Directory are very important in recovering data.
Chris Burton from the Computer Conservation Society has had experience of recovering
data from old computers in his work in restoring old machines such as the Ferranti
Pegasus - he gave us some valuable information and insight into encoding and decoding
magnetic media. He also related some of his experiences working with Tony Sale from
Bletchley Park and describes the recovery process as similar to the work that Alan Turing
was doing there during the war:
“It is very much like deciphering intercepted enemy radio messages. You
make some plausible assumptions to see if they fit and the rest often falls
out. During WWII, the people at Bletchley started to intercept high speed
teletype code. The only thing they knew was that it was probably the
International Telegraph alphabet (an assumption actually), and it was
encoded in some totally obscure way. Brilliant work by the mathematicians
enabled them to form a picture of the logical structure of the hitherto quite
unknown encoding machine. They modelled this using telephone exchange
type equipment, to help with the decoding, and it was not until after the war
that they had any idea of what the enemy machine was like physically, which
was in fact entirely mechanical.
I have done a fair amount in the past of trying to decode material such as
program code in ROM. In one case, not knowing what (micro)computer was
the target, it became obvious after a lot of scrutiny how the bytes related to
each other such that it was clear that it was code for an Intel 8085. The
relevant point is that a human being can recognise the “style” from his
experience or exposure to that kind of coding previously. I think that skill will
always be highly valuable for the kind of analysis you are implying.
A rather loosely-related problem which is of current interest to me concerns
the Manchester Mark 1 Prototype computer, which I am reconstructing as a
replica. Here the question was how the typewriter buttons were wired up, a
matter which is undocumented, and where the pioneers who did it have no
recollection. As an engineer, I would just have chosen a wiring sequence
which would seem natural to me.
However, a few seconds of contemporary film shows one of the designers
actually using the typewriter, and the way his fingers move give very strong
evidence as to the wiring, contrary to my intuition. Every scrap of evidence is
crucial!” (Chris Burton, pers comm).
As we discuss in the emulation experiment (see Section 2.3), much of the success of data
recovery can be attributed to professional or amateur experience and recognising familiar
structures allowing quicker solutions. Chris Burton, of the Computer Conservation Society,
has recovered data from very old media using a mixture of specially designed hardware
and software. This method is very possibly the same as that of specialist data recovery
companies. Certainly for media that has no documentation and limited information as early
media is prone to it may prove to be only possible way of recovering the data. The
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tremendous value of FAT, directories and boot records is evident when there is no such
information available to start the recovery process. This is where professional expertise
and experience lead the field. Chris Burton has experience for instance of recovering data
where there is little evidence surviving. With the help of a colleague Tony Sale he
succeeded in extracting the ‘initial orders’ (equivalent of bootstrap code) from the Elliott
401 drum. Using some specially built hardware they captured the analogue waveform
from the drum and converted this into a bit stream which they could analyse to identify the
word-length of the computer, and to establish word boundaries in the bit stream.
Because tape subsystems use an error correction code system some of the redundant
information in the ECC table can be used to reconstruction lost data but this is not viable
with diskettes because these drives do not support ECC tables and as a result a lost data
bit on a floppy is a lost data bit. Newer encoding strategies such as Partial Response
Maximum Likelihood (PRML) (*Analog Devices; Kurihara, et al 1996; Lin & Yuan 1995;
*Taratoria; Yada, et al 1993) and No-ID will make it increasingly difficult to recover data
where the format of the data is unknown.
1.1.8 CONTROLLERS
Companies specialising in media recovery would face an uphill struggle recovering data
from the hard disk media of such devices without access to the appropriate controllers
(*Data Recovery Labs). Since reproducing such modern controllers from scratch would
be prohibitively expensive, these companies tend to circumvent the problem by buying
new devices as they come on the market and storing them for subsequent use. The sums
involved in purchasing such units means that only companies carrying out the volume of
business which can support such overheads can be expected to survive in the business.
We see this need to maintain access to suitable controller technologies as major obstacle
to the recovery of data from disks. In the case of disks that use the Servo technology
which puts IDs at the start of each data segment there should be no problem, but some of
the newer drive technologies will use IBMs No-ID technique and for these it will be
impossible to recover this data.
1.2 Recovery
Having described some of the ways in which magnetic and optical media can deteriorate
and thus result in data loss, what techniques are available for restoring the data from
damaged media. Most data can be rescued, if there is enough time and money. For
example, increasingly legal cases are turning to evidence recovered through computer
forensics (Leimkueller 1995). The value of the data must be weighed against the cost of
the recovery.
Loss of data can occur as a result of natural disasters, such as fire, flood, earthquake or
even hurricanes. Some of these are looked at in the case studies. As the Ontrack (1996)
evidence cited in the Executive Summary makes evident disasters account for only a
small percentage of any data that is lost. Very early in the use of magnetic media the
problem of its restoration was recognised (Armour 1967). Improper storage conditions
accounts for more damage to the media than do disasters:
•
High levels of humidity causes tapes to deteriorate and become sticky. This leaves
the tape unusable because the residue causes the tape to catch the read-head or
the transport mechanism and shed from the surface of the tape backing. This
phenomena known as sticky shed syndrome can be addressed by heat treatment.
John Van Bogart and colleagues at the National Media Laboratories have shown
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that if tapes are heated for 24 -72 hours at 45-55 ºC the low molecular weight oils
and residues will either evaporate off the surface of the tape or be reasorbed into
the surface. This process does not permanently restabilise the media and should
only be done so that the media can be accessed and the data extracted and copied
to a more stable medium. As the symptoms of sticky shed can be mistaken for
other faults on the tape where heat treatment would not be advisable this process
should only be carried out with professional advice.
•
Tapes also suffer from lubrication loss over time. Improper storage can account for
this but natural evaporation will have an effect only over many years. More common
is lubrication loss as a result of heavy use; as tapes pass through the transport
lubrication is squeezed out and reabsorbed as the tape exits the mechanism. Not
all the lubricant is reabsorbed, but with each pass small amounts are lost. Some of
the lubricant which is not re-absorbed into the tape remains on the read-write heads
and tape guides of the tape drive and becomes a factor in the adherence of dust
and other particles to the read-write heads. This can lead to data loss because the
dirt on the heads causes drop-outs. It can also further damage the media because
the particles are often brushed off the heads and onto the surface of the tape.
•
Over time lubricant loss can result in a deterioration in tape flexibility. This lubricant
loss can be corrected by re-lubricating the tape. The work of the National Media
Laboratory reports that excessive relubrication can cause tape slippage. Tape
slippage causes media to be misread and data loss.
•
The only way to tackle mistracking is to re-spool the tape. If the tape is then stored
for a reasonable length of time before reuse the distorted substrata may be
reconditioned, although multiple respooling and re-packing might be necessary.
The methods for rescuing data after disasters are marginally different, but expert guidance
is essential. A range of resources exist. Guidance can come from the *National Media
Laboratory, *Eilers, *Lindner, *McCrady and many other similar sources.
•
While water will damage tapes over time, its effects are not necessarily immediate.
Hydrolysis (the cause of sticky shed, tape pack deformation leading to such
changes as substrata curvature) takes a very long time to have an effect on tape
(*Ashton, et al). The absorption rate is slow and tapes can survive in clean water for
days, even weeks. If the water is salty or dirty, the tape should be removed and
rinsed in fresh water. The tapes from the Challenger were immersed in salty sea
water for six weeks and the data they held were recovered (see Case Studies).
Older tapes should be recovered first as they are more susceptible to damage than
newer ones. In some extreme cases, where the substrate is made of paper, these
tapes should be cleaned and dried at once. Van Bogart notes that:
‘if the tape has been exposed to contaminants in the water, such as
salt mud, sewage, it must be kept wet until a full recovery process can
begin. If it dries out with contaminants lingering as residue, it can have
a very harmful effect on the tape. All tapes should be rinsed in distilled
water, those that were exposed to corrosive substances may have to
be cleaned in soapy water - a mild detergent will remove oils or grease
before the rinsing in distilled water. This is very important, as it
removes any residue left over by hard water.’
•
The heat treatments used to re-stabilise tapes suffering from sticky-shed syndrome
will not work effectively to dry tapes which have become wet. The high
temperatures can lead to data loss. Wet tapes should be cleaned, rinsed and dried
at room temperature.
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Fire damage can do severe damage to tapes. If they have suffered extreme
temperatures, the substrate and binder will melt and thus make them impossible to
unwind. Where the tapes have not been damaged themselves the particles in the
form of soot, smoke, and toxic chemicals which can result from the burning of many
materials can contribute to the breakdown of the tapes and become embedded in
the media itself. However, more extreme rescues are possible such as the
recovery of the video tapes from the crashed F-16 fighter (see Case Studies
below). Once again the cost of the recovery must be weighed against the value of
the data.
Just as care must be taken in handling tapes in post-disaster situations similar care must
be taken with optical disks. It is essential to avoid scratching on the substrate as this can
cause data misreads. Damage to the protective coating can result in oxidation of the
aluminium layer and change its reflective properties. In case of water damage, clean (if
necessary) mild detergent, rinse in distilled water and allow to dry at room temperature. If
an optical disk is particularly dirty then it may need to have any residue wiped from it. Van
Bogart and his colleagues recommend that since the disk tracks are laid down as
concentric circles or one continuous spiral, the disk should not be wiped in a circular
motion, but from the inside out (see Section 3.2 below).
It is possible to recover data from damaged media if the correct approach is taken from
the outset. In all cases it is best to seek advice from an expert before attempting rescue.
Even the most damaged media can have full data recovery if the value of it is such that
the cost of recovery is worth it. However, the best method of recovery is to take the
correct precautions and prevent catastrophic damage. If a disaster does occur it is best to
make a plan before proceeding to take any data recovery action.
1.3 Disaster and data recovery (with contribution by Richard Alexander)
Under specialised laboratory conditions it is possible to recover most data from magnetic
tapes and disks. To see how this was done two members of our team (Richard Alexander
and Ann Gow) visited four companies based in the UK working in the disaster and data
recovery business sector (August 1997). The companies visited were: Guardian dr Ltd,
Adam Associates, Vogon International, and Ontrack. This is only a fraction of the firms
now working in this area (see Appendix 3). Prior to visiting the companies we faxed them
an outline of the aims of the report and a list of the areas and issues we wished to address
(see Appendix 4). We were aware that some of the companies would be hesitant to
release full information about their methods and clients given the commercial sensitivity of
such information. We therefore phrased the questions in a manner that we hoped would
allow the companies to answer without breaching client or business confidentiality. In fact
we met with a variety of responses, from complete openness to guarded discussion.
1.3.1 DISASTER RECOVERY
Although the companies concerned often advertise a range of disaster recovery services it
soon became apparent that we were visiting two distinct types of companies dealing with
significantly different areas of disaster recovery. Firstly, there were companies offering
what we refer to as “business continuity services”. These companies offer clients access
to alternative computing platforms in the event of a disaster affecting their primary
systems. Secondly, there were companies offering what we refer to as “media recovery
services”. These companies specialise in the recovery of data from media which for
whatever reason has become unreadable from the client’s perspective.
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Guardian and Adam, are among a large number of firms which specialise in the provision
of business continuity services. Other UK organisations in this business sector include:
Business Protection Services run by Digital, Safetynet, and IBM Business Recovery
Services. The 1997 Spring issue of Disaster Recovery Journal has an up to date list of
the businesses. They offer the client a service that will allow the company to continue
operations in as short a time as possible following a disaster that affects the availability of
that company’s normal computing facilities. To provide such a service, these companies
offer office accommodation, office equipment, access to the appropriate computer
hardware and software environments and communications links. The clients of business
continuity service providers are typically companies whose information systems form a
highly critical element of the company’s main operation. For such companies the loss of
their information systems often represents the loss of their ability to trade. Financial
institutions and direct sales companies are prominent examples of such companies. Adam
Associates specialise mainly in the area of personal computers, local area servers and
local area networks. Guardian by comparison included many users of large minicomputers
and mainframes in their client list.
Although the sections of the market being targeted differed, the concept was essentially
the same. These companies offer their clients recovery from a disaster in one of two
ways. In the first method, the client mirrors their critical systems to a dedicated server or
host at the disaster recovery company’s premises and the client switches to that system in
the event of a disaster affecting their primary system. In the second method, in the event
of a disaster affecting their primary system, the client is provided with access to a nondedicated standby hardware platform onto which the client’s operating environment and
applications can be loaded, thus allowing continued operation. These companies do not
normally recover material from damaged media. They will give advice on storage and
back-ups and allow the client to store the data with them. In effect, they offer “system
recovery” rather than data recovery. Such services, though important to the business
community they serve, are perhaps of less relevance to the academic community where
the long term survival and availability of the data is more important than the day to day
availability of operational systems.
1.3.2 DATA RECOVERY
In the more specialised field of media recovery, we visited two companies with
international reputations. They have similarities in their basic business but function in
different ways, both in the media they recover and in their position within the data
recovery sector. Vogon International was in the process of merging with Vogon at the
time of our visit. Their activities cover: media recovery, forensic computing and data
conversion.
Vogon-Authentec deal mainly with recovering data from magnetic tape. They maintain a
huge range of peripheral devices and are able to cope with most tape sizes and file
formats. They have on occasion also built custom drives in instances where the original
hardware was not available. Vogon-Authentec use their own custom built software utilities
which can recognise the operating system and file structures used to store the data. They
therefore do not need to have copies of all the operating systems whose file systems they
support. This software is constantly being updated to include the latest formats. This
approach avoids the overhead of having to purchase and maintain the native hardware
and software environments in which each file format is found and ultimately must have a
significant effect on the overhead costs associated with running such a service. The
company was hesitant to discuss the details of the custom software and the methods
used to clean damaged tapes. As they deal predominantly with tapes, they did not run a
clean room at the time of our visit, they now have one.
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They support a wide range of tape hardware (current and obsolete) including the following
formats:
¼” DC2000 cartridges (Colorado, Connor, Ximat, Irwin, Rhomat, etc.); Travan,
QIC-Wide
¼” DC6000 Cartridges (DC300XL/P, DC6250, Hewlett-Packard, Magnus formats,
etc.)
TEAC proprietary digital Compact Cassette formats
4mm DAT(DDS, DDS-DC, DDS-2, Data-DAT)
8mm Exabyte
All 9-track open reel formats
All 3480 and 3490E formats
All optical disk formats, including CD-R
All removable disk formats, including SyQuest and Bernoulli
As mentioned, the company were reluctant to reveal the technical details of their methods
but were willing to discuss some of the problems clients suffer from with which they have
been able to help. “Sticky shed syndrome” is a common event in badly stored tapes.
Vogon-Authentec have considerable experience in handling media in such a condition and
can often read the data on it using specially cleaned and prepared transports and their
custom software. Since such problems often affect areas of the media which contain
critical header information from the backup sessions, Vogon-Authentec’s custom software
is often able to recover data from the remainder of the media in the absence of such
header information, allowing the possibility of the header information being rebuilt
subsequently.
As Vogon-Authentec have access to a wide range of peripheral devices and can build
custom platforms if required, data migration from one format to another becomes feasible.
The drawback for single users is the cost. In practice, the custom software that this
company uses emulates the file handling components of the relevant operating systems.
The data is recovered or extracted in raw form and can then be imported into the
appropriate application. Vogon-Authentec do not specifically emulate outdated software
packages, but in theory have the resources to do so. As with the peripherals and
operating systems, the company responds to client demand and supply what is required.
Obsolescence Recovery is an area of particular interest to archives, libraries, researchers
and other institutions, where the results of research may be only available in a form where
the software or hardware is obsolete. As discussed, Vogon-Authentec have many
peripheral devices and can adapt existing ones to read outdated media. Once again the
stumbling block is cost to the individual user. It may be possible for the data recovery
companies to provide a service for the migration of data that would charge less, but take
longer to deliver results.
Vogon-Authentec invest heavily in equipment, staff and new techniques and their results
do not come cheaply either. A typical cost for recovery of around 2 GB of data from a DAT
tape with a damaged backup session header might be around £1000. In common with
other companies, Vogon-Authentec charges a diagnostic fee of a few hundred pounds to
establish whether it is viable to recover data from a particular sample of media. But this
may be cheaper than recreating the data itself. The National Science Foundation has
produced evidence to suggest that on average recreating 20 megabytes of data can cost
at least $64,000; so data recovery services are value for money.
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Vogon-Authentec has become very influential in the emerging use of computer data in
evidence. They have worked with HM Customs & Excise, HM Inland Revenue, the
Ministry of Defence, the Serious Fraud Office and many of the UK Police Forces. They
also have connections with the North American and European equivalents. Teams at
Vogon-Authentec have found that little information is immune to recovery including hidden,
deleted, and even encrypted data which can then be used in the investigation and which
can subsequently be presented to a court as evidence. For legal reasons, the computer
system itself must be left totally unaltered by the investigation process. Formats, in
addition to those mentioned above, with which Vogon-Authentec reports it has worked
include:
•
Hard disks - virtually all know formats, including DOS, Macintosh, HPFS, NTFS,
UNIX, mini-computer, mainframe; and,
•
Many kinds of EPROM storage, including those in phones, faxes and personal
organisers.
Vogon-Authentec rescue data for a range of clients. Their clients have included Microsoft
and IBM. Examples include:
•
Swedish National Archives - Vogon-Authentec worked with the team there on
recovering data from tapes. The archives also uses software provided by
Vogon-Authentec to convert older tape and data formats into more modern
ones.
•
A Swedish Petroleum company had all their seismic reports on an obsolete tape
format. The costs and delays of carrying out the surveys again would have been
enormous, running into hundreds of thousands of dollars. Vogon-Authentec
managed to recover the data from the tapes after reconstructing a suitable tape
transport using a more modern transport as the building block. This work was
expensive, but in this instance the costs were well worth it when compared to the
alternatives open to the company concerned.
•
A national company about to be privatised managed to erase its system with no
back-ups a week before going public.
•
In one rather ironic case, a company which produces back-up software
damaged the tapes that their source code was on. Vogon-Authentec were
able to read the data beyond the damaged header and recover the source code
files.
•
During the Gulf war the Royal Bank of Kuwait had to leave the country in haste
with untested back-up tape. Vogon-Authentec managed to restore the system
and data to allow the Kuwaiti royal family to manage their investments while in
exile.
Ontrack are a much larger company in the data recovery field. They specialise in hard
disk recovery. They also market their own software for recovering data in the workplace.
As with Vogon-Authentec, they have their own custom systems and they report they can
recognise any existing system and platform (see Table 5).
Ontrack support these particular systems to meet existing market demands. They have
technical research and development capabilities focused on developing new approaches
to data recovery. In addition to data recovery from magnetic media Ontrack also handles
non-oxide storage devices including: Optical-Magneto or Phase Change, PD, DVD, and
CD-ROM.
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TABLE 5:
ONTRACK DATA RECOVERY
Software Operating systems
DOS
Windows 95
MAC
OS/2
NetWare
Windows NT
UNIX (and 30 UNIX flavours)
SUN
VMS
Amiga
AS/400
Media Categories
diskette
hard disk drive
tape
optical cartridge (MO and phase
change)
SyQuest
Bernouli
Jaz
Zip
PD cartridge
Ontrack have invested in equipment, expertise and facilities. The company states that it
invests 18 - 20% of its total revenues on R&D. In order to be able to meet clients needs for
data recovery from new storage devices, the company is constantly purchasing such
devices from manufacturers. Because every data recovery situation is unique, Ontrack
divides its service into two distinct processes in order to allow for the data recovery to be
assessed. Therefore, they carry out a diagnosis first of all to determine the nature and the
severity of the problem and to establish what data can be recovered. Usually, this first part
of the service costs around £200.00. After the diagnosis is complete they are in a position
to provide a quote for the recovery of the data itself and this fee will depend upon how
badly damaged the media is and what the problem is that has caused data loss.
Ontrack produce a very useful Data Protection Guide that is available freely to clients and
possible clients alike. However, it has been their experience that clients do not follow the
guidelines and rules defined in the guide. It would seem that companies, although realising
the value of their data, will not take the steps to ensure (as far as possible) its security.
Ontrack use operating system emulation. It is not necessary for the original operating
system to be available in all cases. New operating systems’ file formats are supported as
market demand arises. Ontrack have the capability to provide an obsolescence recovery
service. Ontrack offered several examples of data recovery projects.
•
The customer placed an initial call to Ontrack on 12/06/97. A hard drive failure was
reported. The equipment was a Seagate 400MB HDD and SCO Unix operating
system. Media errors were also reported and it seemed the hard disk drive had
suffered a head crash. Ontrack received the equipment on 13/06/97. The diagnosis
was completed by 16/06 and it showed a severe internal failure of the hard disk. In
addition there was some damage to the operating system. Ontrack were able to
access the data and restore all of 391 megabytes consisting of 4430 files to the
client. The total cost for this project was £1150.00.
•
The customer reported that the hard disk drive would spin up and the heads moved
but then it slowed down and stopped. This repeated itself. The customer could
access no data. Ontrack received the equipment (Seagate 2.4 GB hard disk drive
with NetWare 3 Operating system) and diagnosed a severe internal hard drive
failure. They were able to recover all the 1.2 gigabytes of data stored in 14,000 files.
The data was very sensitive, urgent and important. It took 6 months to create the
data and would have taken at least 4 months to recreate it. The customer valued
the data at approximately $20 million. Ontrack delivered the recovered data on
29/07/97 at a total cost of £1325.00.
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1.3.3 DISASTER AND DATA RECOVERY LESSONS
Organisations should develop disaster recovery programmes which provide adequate
support for academic staff so that their data is secure. Current central computing services
do not in most cases satisfy standard best practice in the preservation of archival data
(e.g. few organisations have off-site storage and where they do they rarely meet archival
storage standards). Recovery of data is an expensive proposition, but it is viable. This
limited review of data recovery companies here has found that it is worth retaining
hardware for just-in-case situations.
1.4 Future possibilities in data recovery
1.4.1 MAGNETIC FORCE MICROSCOPY
There may be promising new opportunities in data recovery likely to emerge in the next
couple of years. One of these is Magnetic Force Microscopy (MFM) which developed as
a result of further research into the development of Atomic Force Microscopes (AFM)
(Saenz et al, 1987; Rugger, et al, 1990). MFM (Figure 5) is already being used to assess
the magnetic quality of media.
FIGURE 5:
ATOMIC FORCE MICROSCOPE
FIGURE 6:
MFM IMAGE SHOWING THE MAGNETIC DOMAINS IN THE SERVO TRACKS OF A HARD DISK
(Used with the permission of Park Scientific:
http://www.best.com/~wwwpark/appnotes/mfm/pages/app2014.htm)
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FIGURE 7:
MFM IMAGE OF DAMAGED MAGENTIC DISC SURFACE
(Used with the permission of Park Scientific:
http://www.best.com/~wwwpark/appnotes/mfm/pages/app2006.htm)
The image on the left shows the surface of a disk observed using an atomic force
microscope and the image on the right shows the same surface as observed using a
magnetic force microscope. The tracks can be seen running up the diagonal of the image.
In the case of damaged disks for instance by increasing the sensitivity of the MFM it is
possible to observe the data in the damaged area. The image on the left here shows the
damaged disk. The area with the indented region was caused by the crash of heads into
the surface of the disk. By increasing the sensitivity at which the data is resolved it is
possible to examine the magnetic signatures in the damaged areas.
Current work with MFM focuses on understanding the structure and properties of media
with the aim to improving their properties (e.g. Malhotra, et al, 1997). Work completed by
Kyusik Sin and his colleagues in 1995, but only published in 1997, provides support for
the supposition we make here about the future role which MFM will play in data recovery.
Although their work was focused on other issues, one of the conclusions they reached
was that:
‘Experiments show that MFM is a useful technique for studying magnetically
recorded patterns and obtaining qualitative and quantitative recording
information (readout signal, noise, S/N ratio, magnetic state of the medium,
and effects due to WRITE head).’ (1997, 1056)
It is still early days yet for the developments in the use of MFM, but it is only a matter of
time before experiments with the technique are used to recover digital data.
Of course at this point it is essential to bear in mind that there is not a one-to-one
relationship between the binary representation encoded on the surface of the disk and the
data that was sent to the disk for writing. Above we discussed various kinds of encoding
and compression algorithms which are applied as the data is sent to the disk for writing.
But while this proposal may seem far fetched as a way of recovering data off disks; I
suspect that engineers would in 1950 have found it hard to believe that eventually disk
drives systems, which were then the size of refrigerators and could only store around 5
million characters, would eventually be the size of soap bars and capable of storing up to
nine gigabytes of data.
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1.4.2 Cryptography
While it is theoretically feasible to recover the digital bit stream from magnetic media and
this could be done even when the media has become quite damaged, the interpretation of
data recovered in this way depends upon the development of suitable strategies to
support its interpretation. This is an area which depends upon the development of
suitable crytographic techniques to take the raw data stream and break it into its original
meaningful units.
Part of the problem is that there is not a one-to-one relationship between the binary
representation encoded on the surface of the disk and the data that was sent to the disk
for writing. A variety of encoding and compression algorithms are applied as the data is
sent to the disk for writing. Research is needed into how to exploit the potential to use
cryptography to interpret the binary patterns recovered using MFM. Because the logical
structure of the data and its physical representation can be so very different (see above,
for example encoding and compression) the algorithms must reconstruct the data and
program by identifying segments of the bit stream which store information about the
physical layout of the data on the media first and use these to establish an understanding
of unknown segments of the disk. This area has the potential to be a significant research
area in the next three to five years.
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2. Restoration and simulation, emulation and emulators, and
binary retargetable code
2.1 Restoration and simulation
A number of organisations have successfully maintained or restored computers to working
order from the 1950s and 1960s (see Appendix 2). Often the problem is that the
machines, as happened to the ENIAC were broken up and their components can not be
recovered. Fortunately this has not happened in every case. In the United Kingdom the
Computer Conservation Society (CCS), a joint venture between the Science Museum and
the British Computer Society, has been undertaking work in the restoration of early
computers and the recreation of software necessary to run them. Doron Swade (of the
Science Museum) noted
The CCS has restored to working order early computers and restored/
recreated period software involving various salvage technologies including
designing and building electronic circuits to read and capture magnetic disk
data for which no documentation existed and developing software to explore
in a computer assisted way the structure of digital data so captured’ (Swade,
pers com).
The Ferranti Pegasus has been the subject of numerous articles because it represents the
comparison of two techniques: the restoration of the original machine and the construction
of a simulation to run in a windows environment on a PC-compatible machine (*CCS
‘Ferranti Pegasus...’).
FIGURE 8:
THE RESTORED FERRANTI PEGASUS ON THE LEFT AND THE SIMULATION ON THE RIGHT
(used with the permission of Doran Swade, The Science Museum).
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Burnett and Supnik have begun work on restoring a PDP11/20 one of the most successful
computers of the large computer age (Burnett & Supnik, 1996). They have found it
difficult to obtain manuals, peripheral devices, and various interface cables. These
activities are replicated at other institutions in Europe, Australia, and North America
(*Billquist et al; *Carson; *CCS; *CHAC; *Computer Museum, *Toomey,). A large
Computer History Simulator Project includes freeware simulators for the Data General
Nova, the PDP-4, PDP-7, PDP-8, PDP-9, PDP-11, PDP-15, and the IBM 1401. They are
intended for personal or educational use, unsupported, and provided on an as-is basis.
The package also includes some demonstration software, including RDOS 7.5 for the
NOVA, OS/8 for the PDP-8, and several versions of Unix for the PDP-11. The simulators
out perform the original systems in nearly all cases and the more powerful the current
hardware the better the performance.
Alternatives to restoration include simulation and emulation. This can be done either in
hardware or in software or in a combination of both. Martin Campbell-Kelly of the
University of Warwick has built a simulator of the 1949-50 Edsac built at the University of
Cambridge (http://www.dcs.warwick.ac.uk/~edsac/). The Edsac simulator provides an
environment which presents the user with the simulations of the displays and controls that
the original operators of the machine used. *Brouklis has reported on work to produce an
emulator for the last indigenous Soviet computer, the BESM-6. A group of students at the
Moore School for Engineering at the University of Pennsylvania led by Professor Jan Van
der Spiegel demonstrated the viability of hardware simulation when they constructed
ENIAC on a chip for the 1995 celebrations of the 50th anniversary of the ENIACs launch.
The chip had the full functionality of the original computer. Although in this case more
strictly an emulation rather than a simulation the experiment was successful and it proved
possible to run ENIAC programs using the chip (Penn Printout 1996). The Electronic
Numerical Integrator and Computer (ENIAC) was developed at the Moore School of
Electrical Engineering at the University of Pennsylvania in 1946. The computer, which
was constructed of 18,000 vacuum tubes and 170,000 resistors measured 80 feet by 3
feet and weighed thirty tons, required a team of experts to run it. In addition to the
hardware the team produced software to provide an interface which displays the
instrument panel and included programming and control switches. Material is displayed on
the interface in the same way it was displayed on the original operational ENIAC. This
emulation demonstrates that it is possible to experience some of the aspects of the ENIAC
and to comprehend the simplicity of the programmes it could actually handle. It is the
borderline where the accessibility of a facsimile does not compensate for working with the
original. In a similar way future scholars sitting in their virtual terminals and using
visualization software to create interpretations of documentary evidence will be further
removed from understanding text-based Internet communication than we are from clay
tablet archives.
While there are numerous examples of computers which have been rebuilt this does not
seem to offer an effective way to either preserve technological and processing
environments. It is expensive, depends upon the availability of huge stocks of spare parts
or on a specialised industry manufacturing bespoke components. This said numerous
museums (see Appendix 2) are attempting to do just this. If we were to take the HewlettPackard calculator preservation work as our model, since this got started slightly earlier,
when components become difficult to find researchers begin investigating ways of making
new versions of the components (e.g. remaking original-type batteries). Lack of
adequately skilled professionals capable of managing, programming, and running these
computers poses a problem. The CCS has been successful because it has been able to
attract professionals whose careers include experiences working with the machines they
are repairing.
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2.2 Emulation and emulators
A very subtle distinction can be drawn between a simulation and an emulation.
Simulations recreate the entire environment of the hardware and software; it may often
involve creating a new application which as in the case of the Pegasus computer not only
ran the original programme, but also simulated the look and feel of the original system in a
new environment. Emulations focus on either recreating the internal design of the system
(whether hardware, software, or both) or on creating an environment in the case of
software in which the original software can be run. A game, for example Pacman, written
to run on a PC and providing the look-and-feel of the arcade game itself is a simulation.
An emulation on the other hand would provide a suitable environment in which to run the
original Pacman software. The obvious goal is to create an environment in which it is
possible to run any software on any operating system and on any hardware platform. This
is of course still merely an ideal, but one that would make recovery of obsolete data a
trivial task. However, though still an ideal, emulation of older software packages and
operating systems is happening and on quite a large scale. There are numbers of
enthusiasts, computer scientists and students who are determined to keep their favourite
software or operating system or applications alive and available. In some areas there are
competitions between enthusiasts to produce better and more efficient emulators. There is
a trend for software companies to produce emulators for legacy systems, a strategy
encouraged by efforts to address the Year 2000 problem. When we first think of
emulation the easiest example which comes to mind is that of terminal emulation which
allows the user to link PC’s running one operating system with a system running a
different operating system by emulating the presentation layer on the PC. Simply, the
emulators do not emulate the software or machine, but the functionality of the access
terminal used for the device running the emulator.
Emulators for early game consoles are generally available as freeware. These exist at a
multitude of web sites, created, maintained and contributed to by amateur enthusiasts.
The expertise here and the profusion of systems and software demonstrates what can be
done in the area of emulation. There may not be an immediate need for an Atari system
from a researcher, but not only did these consoles run games, they acted as basic word
processors. The lessons learned from this emulation can be adapted to help us to address
much broader concerns.
An increasing number of sites are providing guidance for the development of emulators.
Three basic approaches are commonly used when writing an emulator: interpretation,
and static or dynamic recompilation. In the interpretative approach the emulator
reads emulated code from the memory byte-by-byte, decodes it, and performs the
appropriate commands on the emulated registers, memory, and input-output. In the
case of static recompilation the program is written in the emulated code and translated
into the host machine’s assembly code to be run as a native executable program.
Dynamic recompilation is essentially the same as static recompilation, but the translation
happens during run-time. The code is not recompiled at once but as the program is
executed.
There are a number of different approaches to what to emulate. These include:
•
Processor Emulation
This technique allows the host machine to carry out instructions exactly as the
processor being emulated would have (Mockridge 1994).
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•
Operating System Emulation
Older operating systems are emulated on more modern operating systems. The
host machine will emulate the look and feel of the older operating system. This
makes it possible to run older applications in new environments. Examples of this
kind of emulation includes:
AES
Amiga Os
CP/M: which has emulators for MS-DOS, Linux, Amiga and Unix.
Flex
MS-DOS: emulators for Unix & X, Amiga, Linux,Mach3, Solaris, Atari ST,
NeXtStep, MacOs.
MS-Windows: emulators for Unix & X, Mach3, Solaris, Amiga, Linux.
MacOs: Solaris, Irix, HP-UX, MS-DOS, Linux, NeXtStep,AIX, PowerOpen Unix.
Magic: Macintosh, MS-Windows, Windows 95, Windows NT.
SunOS
•
Machine Emulation
Emulations have been developed to make it possible to emulate machines on PCcompatible hardware, Macintosh, and Unix computers. Some of the machines for
which such emulators have been built include:
Acorn
Amstrad
Atari - 8-bit, 16-bit
Apple - Apple II , Macintosh, Newton
Amiga
BBC
CHIP8
Commodore - VIC20, Pet, C= 64/128
Coleco Adam
Colour Genie
CPC
DEC: PDP-8, PDP-10, PDP-11
Eniac
Enterprise 64/128
HP41
IBM PC
Macintosh
MSX
NeXT
Oric
Psion
Silicon Graphics
Sinclair- ZX 80, ZX 81, Z88,
ZX Spectrum, QL, Sam Coupe
Sun
TRS 80
Unisys
Universal Turing Machine
Zoomer
Emulation of game consoles and arcade games takes up an immensely large part of the
activity of the emulation community. Spurred on to play old games on faster machines,
with more processing power, enthusiasts compete against each other to produce newer
and more efficient emulations. Some of the more popular consoles for which emulations
are available include:
Atari 2600
Atari 5200
Atari Lynx
ColecoVision
Mattel Intellivision
NEC TurboGrafx-16 / PC-Engine
Nintendo Gameboy
Nintendo NES
Nintendo SNES
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Sega Genesis
Sega Master System/Game Gear
Vectrex
Within these will be a variety of individual games, depending on the system. See
Appendix 2 for a list of some of the web sites that support free emulators.
A mix of techniques and methods can be used to develop emulators whether they are
restoring an acrade game or developing an environment to run an application on a
different hardware platform. These firms include:
ARDI - Information about Executor, a commercial Macintosh emulator for
DOS, Linux, and NEXTSTEP. Freetime-limited demos are available.
Boston Business Computing - provides software tools that eliminate the need
for retraining when moving from OpenVMS to UNIX, MS-Windows, WindowsNT, Windows95, and MS-DOS.
Branch Always Software - Atari 8-bit and Atari ST emulators.
Bristol Technology Inc. - Bristol is a leading developer of graphical user
interface development tools, such as HyperHelp, the on-line help standard,
and Xprinter* for UNIX System-based products.
Fundamental Software - OPEN/370 emulates the System/370 in software on
PC/UNIX platforms.
HiTech Equipment Corporation - line of low cost in-circuit emulators and
single board computers for the 8051 family.
John Neil & Associates - software utility publisher that offers FPU (math coprocessor) solutions for the Macintosh.
Nohau Corporation - High performance in-circuit emulators.
Unipress Software - the PowerTerm InterConnect Series.
Zephyr Development Corporation - develops and markets 3270 terminal
emulation software for Microsoft WindowsPC to IBM host connectivity.
These are some of the better known emulators available for use. Some are freeware
some are commercial products. All of them emulate one system on another. Wine is both
a program loader and an emulation library that will allow UNIX users to run MS Windows
applications on an x86 hardware platform running under range of flavours of UNIX
(*Ashiem). The program loader will load and execute an MS Windows application binary,
while the emulation library will take calls to MS Windows functions and translate these into
calls to UNIX/X calls, so that equivalent functionality is achieved. Wine programmers all
over the world are adding to the list of programs that are available as emulations. Another
emulator, Wabi allows users to run Microsoft Windows applications on systems running
the Solaris operating system systems whether these machines have a SPARC or Intel
architecture (*Sun Microsystems). SoftWindows is a commercial package that allows
Windows applications to be run on PowerMacs, Sun, HP, IBM, and SGI workstations.
SoftWindows runs Pentium Programs from Windows 95 on the Power Mac.
There has been a tendency to dismiss emulators as a possible solution to the problems
posed by technological change. Given the increasing interest in emulation technology and
the array of people working in the area from computer scientists to computer junkies, it is
probably much too early to discount the likely success of this approach.
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2.3 An experiment in emulation
In order to test our assumptions about the possibilities of emulation we ran a very small
scale experiment. The experiment was conducted by Gerard Sweeney (a Technician at
HATII and an amateur writer of emulation software) and Ann Gow. The report of the
experiment is instructive:
The experiment emulated one system on another. We chose a Sinclair Spectrum
tape with the emulation to run on a PC. We perhaps had an advantage in our
technician Gerard Sweeney, who is a Spectrum fanatic and has constant contact with
the people writing emulators for various Sinclair systems. However, there was
nothing in the experiment that could not be achieved by an average computer literate
person.
He collects and owns all the variations of Spectrum machines. He provided a brief history
of available Spectrums:
16K Spectrum (rubber keyboard, 16K memory)
48K Spectrum (identical in appearance to above but with 48K)
Spectrum + - identical specifications to the original 48K, but with something
resembling a proper keyboard instead of the rubber keys. Also had a reset
switch.
128K Spectrum - Almost identical in appearance to the 48K+, but with a heat
sink running down the right hand side of the keyboard. Also had extra ports
for a monitor, MIDI (out only), and something which no one could really quite
agree on, but it was only ever for the 2 lightguns that came out.
Spectrum +2 - Almost identical to the original 128K, but now with a keyboard
and built in tape recorder, giving it the appearance of an Amstrad CPC.
Hardly surprising really, as this was made by Amstrad as they now owned
the rights to Sinclair. A couple of technical differences included a slightly
different internal processor, some new shortcut commands (which were
never publicly released, as they didn’t get finished in time, but 95% of them
worked). Also lost the TAPE TESTER option on the main menu. Amstrad
also introduced “The Sinclair joystick format”, which just meant this external
device had a different connection fitting. Their plans of making lots of cash
out of this were thwarted by joystick companies bringing out 2-pronged
joysticks, 1 fitting being a standard fitting, the other being a grey Sinclair
fitting.
Spectrum +3 - Same keyboard as the +2, but now black with a 3 inch floppy
disk drive. They also changed the version of BASIC, including the commands
to access the RAM disk, so a LOT of BASIC programs created on the first 2
128Ks didn’t work. There were also a couple of code games that didn’t work
in 128K for this reason. Not popular, as the disks were very expensive
compared to 3.5". Plus, they held less (700K I think), and were single sided
only.
Spectrum +2a - Same casing as the +2, but black like the +3, with the same
innards and RAM disk as the +3 but with the disk handling processes moved
from default to secondary.
The +2a and +3 also had problems with some external interfaces, like the
external 3.5" disk drive (the +D), and required a fixer interface to be plugged
in first.
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The 3 most popular emulators for the PC (Z80 X128 and ZX32) are all
capable of switching between which machines you can emulate.
There were actually some Spectrum clones. The most famous (or infamous)
being Project Loki from Russia. It looked a mighty beast, with dual disk
drives, multi-language support, built in along with many other fascinating
functions.
THE EXPERIMENT
THE TARGET MACHINE: PC
The PC that the emulated program was to run on is an Apricot Pentium with 100 MHZ
processor, 16MB RAM, 1.5 GB hard disk space, SVGA screen, SoundBlaster sound card
running Windows 95. (Although it is a networked machine for the purpose of the
experiment the network connection was disabled.)
THE TAPES
We used a sample of tapes from Gerard Sweeney’s collection. They were chosen
randomly. They varied in quality from unused original games to copies bought from car
boot sales. Sinclair Spectrum tapes are standard audio cassette size, some of the tapes
were stored on computer tape and some on standard audio magnetic tape. The tapes
were a mixture of 48K and 128K although many could run on either system. The content
of the tapes is of course Sinclair Spectrum games ranging from “Master Chess” to
“Wham! - the Music Box”.
The remaining description describes the restoration of one tape chosen at random:
“Chess”, an original 48K tape.
THE PERIPHERAL DEVICE
To run an emulation you need to access the information on the tapes. We used a standard
radio cassette recorder to “play “ the tapes. One of the advantages of having a Sinclair
expert is the pleasure of watching him listen to the tapes to discern the difference between
the Spectrum loader or earlier Sinclair systems, such as the ZX80 or ZX81. The different
loaders sound different when played through a normal cassette recorder. This sort of
knowledge only comes with experience. It is this experience that can assist in data
recovery. Faced with unmarked cassettes, it is possible to identify a Sinclair Spectrum or
indeed any system by listening to it. When the various clicks and beeps were explained, it
is easy to make the distinction. But the expertise comes from many years of working with
the tapes.
We chose to use freeware emulation and tape loader programs, however there is a
shareware emulator which does both jobs in one. It merely requires a parallel cable from
the average tape recorder to the parallel port on the PC, then the tape can be played
straight into the emulator program. The special cable, which has a normal audio jack on
one end and a parallel port connector on the other makes it possible to use the existing
drive (in this case, a tape recorder) to connect to a modern PC. We can then retain the
devices to play or load the original media on, while connecting to a modern system for
display of results.
THE PROCESS
With the Spectrum tape in the recorder it was connected to the PC by a standard audio
cable from the output socket to the input socket in the SoundBlaster card in the PC.
(Another possible way is to purchase a special cable that connects from the recorder to
the parallel port in a PC, but that only becomes viable when the data to be emulated is
valuable enough to warrant the purchase.)
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The emulation takes place in two stages.
In stage one the data on the tape is transferred to the PC through the SoundBlaster. In
simple terms each block of data is read and saved as a block of code. The header, is
stored as Program: xxxx on the PC and is saved as a header file, 19 bytes long. In these
19 bytes, the type of code it is is identified (i.e. BASIC program, CODE, SCREEN$,
ARRAY etc ), where it gets loaded into the memory (usually 16384 if it is a title SCREEN$
as 16384-23295 is the Spectrums screen area), and its length (usually 6912 if it is a title
SCREEN$). The code + length can NEVER be more than 65535, as that is the maximum
memory area of the Spectrum. The type of program is identified by a single number.
Generally 1 for BASIC, 2 for CODE, 3 for SCREEN$.
(As we found in a subsequent experiment loading gets a bit more complicated with the
128K, as it uses memory pages.)
Tape2TAP saves each block of code as a HEADER for any block that comes up with
Program: Bytes: Character Array: or whatever, and BYTES. It then assembles all of these
together into one TAP file for convenience.
The emulation software called Tape2Tap.exe and was downloaded from
ftp://nvg.unit.no/pub/sinclair/utils/pc/tape2tap.zip.
The software was unzipped using pkunzip.exe, a commonly available program. Any zip
package will do this, winzip for example. (We unzipped the software to a new directory on
the hard drive of the target machine.)
This gave us a set of files with an executable program called Tape2tap. We ran this while
the tape was playing on the recorder, we could hear the tape play through the header and
the data itself. The screen echoed what was happening, telling us when each block was
copied read from the tape, transferred through the SoundBlaster card and stored on the
PC. The screen shows whether it is part of the header or a data block by the colours on
the screen – red/purple for header information and yellow for data.
(Here we encountered our first failure because the read of the tape failed. Further
investigation suggested that the tape was damaged.)
We tried another randomly chosen tape, called BallCrazy which ran on a 48K Spectrum
or a 128K. We followed the same steps as with the first tape. This time the transfer of
data blocks was successful. A file was created on the hard drive of the PC called
Ballcraz.tap.
It is preferable, where possible to use the parallel port, this will give better, more accurate
and consistent results. There is a shareware program that will do the translation of the
tape and run the emulation in one process, thus eliminating many possible errors.
Now we had the tape stored on the PC digitally through the SoundBlaster card, we had
then to run the emulation program to translate the Spectrum codes to allow the game to
run under Windows 95. The program to do this emulation was downloaded from the same
site as the tape transfer program ftp://nvg.unit.no/pub/sinclair/emulators/spectrum/pc/dos/
z80.zip this was unzipped as before to produce two files, a readme and the program
zx32.exe. The 32 bit version is to allow emulation for Windows 95 system, a different
program would be required for a different operating system many of which are available
through this site as well as others.
The Z80 emulator loads the tape data on-the-fly and to the user it looks like a simple
window with menus as you would find in any Microsoft Window program. The Tap file is
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chosen from a list and then the program part of the Tap file, rather than the data file. Z80
then loads the program into the emulator and we have the Spectrum Game running on the
Windows 95 system.
Our task was made easier by having the expertise of Gerard Sweeney, however, nothing
he did was difficult or required specialised knowledge. Any competent computer user
could manage the process, it may take longer particularly when deciding which emulator
to use and whether to use the freeware version or shareware versions. We saved time by
knowing which emulator works best for Windows 95, and being able to locate the site
quickly. The list of web sites with this report include a number of sites that support these
freeware programs.
We also saved time by having identified the stages of the process in advance, such as
converting the tape data into PC data through the SoundBlaster card. However, as before
all this information can be found at the web sites. There are many specialised
Newsgroups dealing with the different systems and emulators. When an emulator is
chosen, it will invariably have good documentation, both technical and user manual.
It is interesting to note here that most of the emulators available are for the more popular
systems. Some of the earlier Sinclair systems, e.g. the Z81 do not yet have emulators that
will run on PC hardware, they will run on the Sinclair Spectrum but the community of
experts that have a fundamental interest in these systems are slowly responding to
demand. It is only a matter of time before emulators for the popular games are available
for use on current operating systems.
REVIEW OF THE STAGES OF THE SPECTRUM EMULATION EXPERIMENT
SECTION 1 - STANDARD TAPE LOADERS USED
1. Copy of TAPE2TAP of TAPER.
2. Tape recorder and PC with SoundBlaster
3. Load TAPE2TAP and play entire tape through SoundBlaster
4. Step 3 generates a TAP file
5. Load TAP into emulator of your choice
SECTION 2 - NON-STANDARD TAPE LOADERS USED
1. Get registered version of Z80 and parallel cable (this costs approx. £30)
2. Get tape recorder
3. Load Z80 and select TAPE loader
4. Load tape into Z80 (if you like, select SAVE TO TAP)
5. If SAVE TO TAP not used, save as Z80 or SNA
Some general points...
•
Because there were so many different loading systems used on the Spectrum,
there is no 100% guarantee that your emulator whether it is TAPE2TAP or Z80 can
handle them all, but Z80 is usually the best bet with the unusual ones as it does
seem to have the best Z80 emulation.
•
If the tape is damaged, even slightly, there is no easy way of retrieving the data it
holds (but see above). In other words, if it could not be expected to load on a
genuine Spectrum, there’s no way of getting it to load on an emulator (though
TAPER is supposedly going towards this kind of fix). (As Doron Swade has noted,
for programs functional intactness is essential.)
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•
If it is a multiload game, then you will probably only get the main game part, not the
levels as these are counted as separate data blocks, and have the loading code
hard written into the main game (level checking etc). With a little bit of work it is
sometimes possible to obtain the loader code, and change it to a suitable format
that the emulators will use (called LLT multiloads - Load Level Trap) where the
emulator looks for a certain 12 byte loader command to be called up.
•
The SoundBlaster must be of the type where the line SET BLASTER is added to
the autoexec.bat file
Text from Gerard’s initial excursion into using freeware emulators:
“I think I have cracked the shareware way of loading a Spectrum tape in.
It is nowhere near as good as the registered version of the Z80 emulator,
as this method can only handle certain loader systems, whereas Z80 can
handle almost all of them.” [The Z80 is the shareware emulator that costs
around £30]
“In case you are wondering what I mean, the Spectrum programmers came
up with lots of different loading systems - some were “turbo” loaders to make
things load a bit faster, some were fancy loaders where the picture came in a
funny way, some were countdown loaders where you got told how long you
had to go, some were encrypted loaders to try and stop hackers (never
worked though), and some were a combination of all of these. Some even
had games like PacMan and Simon on the screen so you could play that
while waiting for the real game to load.”
“Anyway, this program is called TAPE2TAP, and basically it lets you play in
your Spectrum tape into the SoundBlaster (if you have one) or parallel port
via a custom cable, and it converts the various blocks of code into one TAP
file (the emulator equivalent of a tape file with header and main code files all
rolled into one file). You can then load this TAP file into any emulator capable
(which is almost all of them).
The TAPE2TAP file is part of the archive that comes with the WSPECEM
emulator, available from: ftp://ftp.nvg.unit.no/pub/sinclair/emulators/ibmpc/
windows.
If you are needing proof that there are a large number of games out there,
then you can either peruse this FTP site, or you can jump straight to my
index of this site at http://www.fortunecity.com/skyscraper/tyrell/95/.
My page is still a work in progress, mainly because I’m more concerned with
the cataloguing of the 10,000+ snapshots there than on the actual
appearance of the WWW side of it for now.
And if you need another example of the level of my respect (addiction?) to
this great 8 bit machine, then go see my other site or others. The one I think
you might be most interested in is Damien Burke’s site which contains what
is considered to be the definitive FAQ to the Spectrum both in terms of the
machine itself and the emulation side of things. The URL for that is :
http://www.jetman.demon.co.uk/speccy/index.html”.
We concede that in some places the experiment sounds as though it was run with a bit of
guess work, hypothesis testing, and good luck, but our evidence indicates that this is par
for the course for experiments of this kind.
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2.4 Retargetable binary translation
While migration and emulation plays an important role in digital preservation it is the
translation of material which would provide the most cost effective way of moving
applications and associated data from one environment to another (Afzal, et al 1996).
Research in the area of Retargetable Binary Translation (RBT) shows promise as a way
of automating the conversion of digital materials, in particular older programs, that are now
unusable as a result of hardware and software obsolescence, into newer formats. The
major centre for work in this area is at the University of Queensland in Australia, http://
www.cs.uq.edu.au/groups/csm/bintrans.html. An excellent summary article by Cifuentes
and Malhorta (1996) provided the main starting point for discussion of this topic.
Essentially binary translation is the process of automatically translating a binary
executable program from one machine (M1) running a particular operating system (OS1)
and using a particular file format (F1) (i.e. platform (M1,OS1, F1)) to another platform (M2)
running a different operation system (OS2) and using a different file format (F2)
(*Cifuentes and Ramsey 1997; *Digital[1-4]; *Digital Semiconductor-12 February 1997 & 3
December 1996; *Ohrberg 1995, Engler, 1996, *The Tibbit Project). A binary translator is
composed of three distinct components: the front-end, middle and back-end.
•
The front-end processor loads the source code of the program, disassembles it and
converts it into a transitional format.
•
The machine independent middle-end component does not rely on any machine in
particular or any operating system, it performs the core analysis for translation,
optimising the code where necessary.
•
The final stage, the back-end, is dependent on the machine to run the code, it
generates the code for the target machine using the binary file formats of the host
operating system. This task is performed using conventional compiler code
generation techniques.
For the purposes of rescuing digital material, we have to look at when Retargetable Binary
Code might be relevant. Assuming that the hardware is unusable or has reached
obsolescence there are a variety of possible situations. The source code and the compiler
could still be available on the superseded operating system. The user might still have the
source code but no compiler and finally, there might be neither the source code nor a
compiler, just the executable program.
•
In the first scenario it may be possible simply to re-compile the program on the new
machine, however there may be problems as compilers rely on library routines that
come with the compiler. Unless the compiler is fully supported on the new platform,
re-compilation may not be a simple task. It may be possible to translate the libraries
required.
•
Where no compiler exists the source code can be modified to compile on the new
platform, or it can be decompiled to add the missing information that the new
machine requires.
•
Where no source code or compiler exists, we have to rely on reverse engineering
techniques or decompilation to recover the source code or re-engineering
techniques, binary translation - to translate the binary code to the appropriate
format for the new platform.
Digital Equipment Corporation (now part of Compaq) have worked on translating VAX
code to run on the newer Alpha AXP architecture (*Chernoff, 1992). They designed two
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tools which became the first binary retargetable translators. VEST translates OpenVMS
VAX binaries to Open VMS AXP format. mx translates ULTRIX MIPS to DEC OSF/1 AXP
(*Digital Equipment Corporation [1-4], Engler 1996, *Ohrberg). In both cases the binaries
perform as fast or faster on the newer system without loss of functionality. They identified
the process of translating a single program written in a standard programming language
as a relatively simple task. The problem lay in complex applications that rely on various
source codes, libraries and tools. They also identified common techniques used to tackle
this problem. Digital identified binary translation as being the most efficient and successful
method to transfer binary material from one platform to another. They designed two
translators and managed to surmount the problems associated with the changes in
environment. They were seeking to translate, not only discrete programs but to capture
the older environment so that any programs could be run.
In simple terms, the VEST translator disassembles the VAX code and traces the flow of
the program. It then builds a flow graph that consists of basic blocks of straight line code.
It then analyses this flow graph to get context information such as register contents, stack
depth and other information that allows VEST to generate optimised code. This worked up
to a point, there are some difficulties associated with the specific architecture of the VAX
and associated programs that caused problems, such as memory management. Digital
found that building the two translators for their specific machines was a complex but not
impossible task. The architecture of the machines was similar, as they were built by the
same company, and used similar data types and memory addressing. They identified the
problems associated with translating source code and executing it on the target machine,
they realised that the problems would be greater when two machines of dissimilar
architecture were involved. The work that is being done now on Retargetable Binary Code
is attempting to tackle these issues.
At Queensland University Dr Cifuentes and her team are working on developing general,
platform-independent techniques for binary translation (*Cifuentes; *Cifuenties & Ramsey;
Cifuentes & Malhorta 1996). They are dealing with the architecture issues at run time, so
that the whole process of translation can be handled in one operation. They are seeking
approaches that will make it feasible for programmers to translate binary code to run on
any machine. Their research has resulted in prototype binary translators and now a
Simple Retargetable Loader (SRL) (Ung & Cifuentes 1997). The aim of SRL is to create a
single procedure that supports the translation of one binary file with all its associated
information about the native operating system and hardware to another, completely
different machine with a different operating system in one operation. In many ways this is
the holy grail of data preservation and although it is promising much work remains to be
done before its potential can be realised.
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3. Case studies
These are some examples of the type of recovery that has happened. They include
disaster recovery, recovery of data stored in unknown formats, and recovery from
severely damaged media. One of the problems with obtaining more mundane recovery
stories is that most companies are unwilling to have their mistakes or bad planning
advertised. In particular, it has been very difficult to get details of forensic computing
cases because of the very nature of the subject matter, but as information collected from
these cases comes to court details of the techniques used will become more commonly
known. What is evident is that even when media has been subjected to extreme
conditions material stored on it can be recovered. What is not covered are stories of data
migration. Data migration has a long history and includes solving such problems as
moving material from paper tape to magnetic media (Barnett 1976).
3.1 The Challenger Space Shuttle Tape Data Recovery (Bhushan &
Phelan 1987, Kalthoff et al, 1987)
For six weeks following the Challenger disaster magnetic tapes recording data about the
Shuttle’s systems (e.g. its engines and conditions in the cargo bay) and monitoring cockpit
communications were immersed in the sea off the Florida coast. As the instrumentation
tape recorders had broken open during the crash the tapes they held were exposed to salt
water. As a result of contact between the saltwater and the tapes and their housings a
number of chemical reactions occured. The magnetic coating had been destroyed in
some areas, while in others the substrata of the tape had broken down. In general the
damage was limited. A more severe problem was that the recording side had adhered to
the backside of the tape against which it rested in the spool. This was caused by the
chemical changes. It quickly became evident that unwinding the tapes resulted in the loss
of the data holding strata. An attempt by NASA to resolve the inter-layer adhesion by
washing the tapes and vacuum drying them failed. The NASA team looked for specialist
advice from a team at IBM led by Professor Bhushan. The team set out to determine the
cause of the interlayer adhesion, to clean and unwind the tapes, to transfer the data onto
new tapes, and to suggest ways that this situation might be avoided in the future.
Bhushan and his team made the critical decision to begin their work not with the shuttle
tapes themselves but with a tape of the same type. This provided a controlled study of the
chemical composition of the tapes and their hubs. In addition they studied the chemical
composition of the residue on the recovered tapes. After subjecting the residues and
tapes to a variety of analyses the team concluded that the deposits responsible for the
sticking of the recording side to the backside of the tape was magnesium hydroxide.
While they recognised that magnesium hydroxide can be easily dissolved using a dilute
aqueous acid solution, they conducted several further experiments to demonstrate that
this solution would not cause other elements of the tape to deteriorate. Once the cause of
the problem had been identified the team needed to identify a way to apply the solution to
the tapes.
As the tape coating was extremely fragile the team considered it was going to be a risk to
unwind the tapes. The magnesium-based hub was replaced with a spring-loaded plastic
ring. Following a soak in an aqueous acid bath the tapes were rinsed in a series of
methanol washes and water rinses. After this chemical treatment and relubrication the
tapes were slowly unwound (at the speed of 0.15m/minute). The chemical treatment had
been so effective that it proved possible to unwind the tape without further damaging its
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recording surface. The contents of the tapes were transferred to new media and these
tapes were sent back to NASA. The NASA team was able to read more than 90% of one
tape and 100% of the others. The voices of the astronauts just before the crash were
among the data that would never have been available to the crash investigation team or
the general public if it had not been for the work of the IBM team.
The project demonstrates that even where the magnetic media has become chemically
unstable and the structural properties of the media has changed it is possible to recover
data it holds. Such extraordinary lengths while uncommon do indicate that it is very
difficult both to destroy data or to lose it entirely.
3.2 Hurricane Marilyn
After Hurricane Marilyn devastated the Virgin Islands in September 1995 the National
Media Lab assisted the National Archives and Records Administration in recovering data
at risk from loss because of damage to equipment. NARA concentrated on paper records
and John Van Bogart and his team focused on recovering electronic data. Of the
government centres which suffered the effects of the hurricane among the worst hit were
the USVI Legislature Building and the Department of Planning and Natural Resources.
These organisations had used diskettes and 12 inch WORM disks to store their data. The
hardware itself was considered to have been damaged beyond repair by the rain, saltwater, and sand. The sea-water proved the most devasting contaminant. Mechanical
components and electrical connections which were in contact with it corroded rapidly (van
Bogart 1995, 1). Parts of the media were damaged. Fortunately this damage was
confined mainly to the steel hubs which were heavily corroded but in most cases the
metallic reflective layer of the disk was not corroded because the lamination had not been
‘breached’. As a result it was possible to clean the WORM disks so that they could be
read. The floppy disks needed to be taken apart, cleaned and set in new housings before
reading, but this also proved possible. Floppy disk media is quite resilient and in other
cases even where diskettes have been ripped apart and the data-holding wafer crumpled
up it has been possible to press the media and recover the data held on it.
The method to recover the data was simple. The disks were cleaned using distilled water
which was wiped with a cotton cloth ‘in a radial direction from the centre of the disk to the
edge’ (ibid., 8) to remove sand and salt residue. While it might have been easier to dip the
WORMs in distilled water the team was feared that this might breach the laminated edges
of the media. Once the debris was removed it was possible to read the data held on the
media.
The most detailed discussion of the National Media Laboratories work to recover records
after the St. Thomas disaster can be found at http://www.nta.org as technical report
RE0025; this report should form the starting point for anyone wishing to recover data from
damaged media because it provides detailed guidelines and field tested best practice.
3.3 Video image recovery from damaged 8 mm recorders
This is another project that recovered data from badly damaged media after a disaster,
although not digital data it is material stored on magnetic media (*Bachner et al). Three
SonyModel EVO 520 videocassettes recorders salvaged from the wreck of a crashed F16
Fighter were sent to the Eastman Kodak Recording Systems Analysis Laboratory (RSAL)
for cassette extraction and video image recovery. The Crash Investigation Board hoped
that RSAL would be able to recover the data from the Left Multifunction Display (LMFD)
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and Heads-Up Display (HUD). The members of the Board felt that the chances of
identifying the cause of the crash might be improved if the video images created just prior
to the crash could be recovered. These would show the manoeuvres made by the pilot in
the moments before the disaster (Bachner, et al 1994).
When the RSAL team opened the damaged recorders they found some tape correctly
wound on its spool, other tape had damaged edges, and still other pieces of tape had
been shredded into tiny bits. Damaged tape needed to be repaired. In some instances
this required only limited splicing, in others it was necessary to recondition the tape by
heating and pressing it, and it still other instances it was necessary to reconstructed the
tape segments from tiny fragments. Before play back was attempted the repaired tape
was wound on to new spools.
Once the reconditioned tapes had been put together a range of methods were used to
recover the signal it held. This included disabling noise reduction features, and acquisition
of the video signals after the playback device had read them. The mechanisms for coping
with dropouts produced vast amounts of misleading data as the time-based corrector
inserted erroneous synchronisation pulses. So the recovery of the video images began by
capturing demodulated video signal prior to the processing of the signal by the dropout
concealment circuitry in the recorders. The team used a converter to transform the
analogue signal into a digital one. Once in digital form they were copied and subjected to
such image restoration techniques as adjustment of brightness and contrast, noise
reduction, and filtering. The team looked into the feasibility of using a variety of other
techniques including a ferrofluid solution, a microscope and digital photography. In this
instance the ferrofluid solution develops the signal as the particles in the solution gather
on the most magnetised areas of the tape and a microscope equipped with a digital
camera is used to capture the waveform. Optical recovery does work but unfortunately
each digitisation only produces a 1/4 of a video line, so 800 digitisations are be needed for
one video frame. This means that it is a time consuming and labour intensive task.
Although these techniques were applied to video tapes they could as easily for the most
part have been applied to magnetic tapes as well, see Section 1.4 above.
3.4 German Unification and the recovery of electronic records from the GDR
This case study explores another form of data recovery (Wettengel 1998). The data was
inaccessible not as a result of physical deterioration, as in the Challenger tapes, but
because of differences in hardware, software, data formats and encoding. The methods
in this case allow us to explore recovery and gives us invaluable advice on the
preservation of digital material.
West German archivists took responsibility for former East German data archives after
unification. To cope with the deluge of electronic records they put together a group with
responsibility for machine readable data. This group set out to establish a standard for the
preservation of these records. The machine data had not been well curated: supporting
documentation was lost, where it survived it was incomplete, and in other cases the data
were lost. Until very shortly before unification electronic data in the GDR had been
processed using mainframes in specialised data processing centres. Some data archives
were closed and others privatised. Where centres were privatised the new managers
began selling the historic data. Closed centres posed the least number of problems.
Among the many problems facing West German Archivists was that as staff from the data
centres found new posts they took not only their knowledge with them but also some of
the documentation. Computer systems in use in Communist countries of the Eastern
Block at the end of the 1980s were derivatives of hardware and software used in western
systems in the early 1970s. The quality control in the production of digital storage media
in the East was poor. Binders in 9-track tapes were prone to breakdown and the quality of
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the finish on the oxide surfaces of hard disks was often so uneven that it led to head
damage. Because of the low quality of the media and their storage conditions significant
amounts of data were at risk of loss.
As other cases have shown data without relevant contextual documentation has limited
value. From among the data sets needing curation the Federal Archives began with
recovery of personal data on 331,980 staff members of East German government
agencies. The Kaderdatenspeicher or database of party functionaries contained critical
data about the political and professional careers of officials. These data were essential for
the insights it could provide into the East German state and the activities of its party
members.
The team began by identifying and printing volume labels, headers, and initial data blocks.
It was found that the labels and headers were easy to read because they were in native
IBM format. With these data the team was able to workout the information held on each
tape. There were innumerable problems identified at this stage: variable data types both
in headers and within the data elements themselves, variable record lengths, lack of data
or file structure information. Documentation proved essential. Even where it was feasible
to reconstruct the data it was not possible without access to documentation to understand
them. Using other paper and electronic records it was feasible to construct a description
of the file structures. Different kinds of encoding had an impact on the success of
recovery as the binary data proved difficult to evaluate. There was no getting around the
important role that the code books played in this data reconstruction. A range of
specialised software was developed to reconstruct the file structures, to address problems
with date formats, and to decipher binary sequences. It still proved necessary to employ
former staff from the GDR archives to identify certain compression algorithms and other
encoding standards that the Federal Archives team were not able to interpret.
One of the main lessons learned from these reconstructions is that while the storage of
media in correct conditions is essential it must be supported by relevant documentation. It
has become apparent that archiving digital material has its own problems in varied data
structures, programs and limited documentation, much of which seems to be held in
private notebooks or in the brain of ex-system administrators. However, the results of the
archivist shows that it is possible with time and expertise to restore the data from unknown
tapes, structures and formats.
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4. Prevention of loss through management of media &
technology
The following suggestions can help to prevent some data loss and to assist in data
recovery. The work of John Van Bogart and Ontrack (1996) are the sources for the
guidelines below.
Always:
•
keep areas where media are being used and stored free of smoke, dust, and dirt
particles;
•
keep media away from stray magnetism (although the high coercivity of the current
generations of media means that the number of risky magnetic fields is relatively
small);
•
keep media in a cool dry place (the optimum storage conditions recommended by
the National Media Laboratory are 15-18 ºC and 30%-40% Relative Humidity (RH));
•
aclimatise media before using it (e.g. if you bring a tape in from archival store at say
15 ºC let it stand for a couple of hours so that its temperature rises to that of the
room itself);
•
keep floppy drives well maintained. (Disc read-write heads can become
mis-aligned; a symptom of a ‘drive problem is an error message when trying to read
a diskette from another source’ (http://www.aimnet.com/~avasales/tutorial.html),
although the drive has had no problem reading diskettes it has written itself.);
•
avoid poor quality read-write devices for magnetic media;
•
keep tape drives well-maintained and clean;
•
use high quality media;
•
use new media from a known source (if media sits on the shelf at a supplier for
month before your organisation purchases it then it is likely to have already begun
to degrade); and,
•
maintain good documentation of the contents of tapes, when they were created,
what devices where used to write them and how often they have been respooled
and read.
Never:
•
leave tapes in drives for long periods as the tape may relax and come to rest
against the tape heads and this may damage the both the media and the reading
device;
•
write in compressed format to archival tapes. It is especially important to avoid the
use of hardware compression, even though hardware compression can double the
capacity of the media;
•
use CD-Rs as archival media. Their likely stability is unknown, not fully tested, and
they are susceptible to damage.
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5. Recommendations for further study
This study finds that there is much more research that is needed in this area.
•
More case histories about data loss and rescue need to be collected. Good case
histories are hard to find. In most instances organisations are embarrassed by
their failures. We believe that more concentration of oil exploration firms might
produce suitable case studies.
•
More research needs to be conducted into the viability of the preservation of media
access devices to ensure the possibility of access to a diversity of media types in
the future. Even where emulation can be used to run programs and manipulate
data created in other environments, devices to read the media prove much more
difficult to recreate. Writing device drivers for older devices, although tricky, is far
simpler.
•
Documentation for hardware and software although initially ubiquitous when
products are first released become increasing difficult (and in some cases prove
impossible) to locate over time. A concerted effort should be undertaken to collect
documentation, including designs.
•
More research needs to be carried out in the area of emulation.
•
The use of magnetic force microscopy to recover data from magnetic media needs
to be the subject of a programme of research. For the purpose of this experiment it
might be useful to image the surface of a 3.5” floppy. The images could then be
scanned and with optical recognition software it should be possible to redigitise the
data. This could then be compared to a master copy of the data which had been
written to the disk. The reasons for suggesting that the tests should be conducted
on a 3.5" floppy disk are that because of the way the data is encoded the likelihood
that the experiment will be a success is very high. What is needed is proof of
concept. This test could be expensive to run, but it might be possible to obtain
commercial sponsorship for it.
•
Further work into the use of cryptography to decode bit sequences is necessary.
Our research into this area produced little positive evidence that sufficient work had
been undertaken in the analysis of bit-patterns from recovered data to interpret
them.
•
A media quality index needs to be developed. Some factors which might be
included in any such index include: adhesion, abrasivity, durability, chemical
stability, and error rates. Every piece of storage media should be marked with a
quality rating.
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http://www.rs6000.ibm.com/hardware/peripherals/storage/index.html
03/07/97
3490 Magnetic Tape Subsystem Enhanced Capability Models C10/C11/C22
http://www.almaden.ibm.com/storage/hardsoft/tape/3490c.htm
03/07/97
magnetic tape - PC Webopaedia Definition and Links
http://www.sandybay.com/pc-web/magnetic_tape.htm
03/07/97
tape - PC Webopaedia Definition and Links
http://www.sandybay.com/pc-web/tape.htm
03/07/97
The Alberta Hail Project Meteorological Archive
http://datalib.library.ualberta.ca:80/AHParchive/
03/07/97
Preserving Digital Information
http://lyra.rlg.org/ArchTF/tfadi.execsum.htm
03/07/97
Conservation OnLine
http://palimpsest.stanford.edu/
07/07/97
Electronic Storage Media
http://palimpsest.stanford.edu/bytopic/electronic-records/electronic-storage-media/
07/07/97
Psaltis Group Home Page
http://sunoptics.caltech.edu/Welcome.html
03/07/97
Media Stability Studies 1994—Executive Summary
http://www.nml.org/Publications/TechnicalReports/MediaStability/
04/07/97
VidiPax - the Magnetic Media Restoration CompanyMediaStabilityFinalReport1994/
http://www.panix.com/~vidipax/
07/07/97
Media Stability Technical Reports
http://www.nta.org/MediaStability/MSSTechnicalReports/
07/07/97
Aviation Safety Web Pages - Other sites
http://web.inter.nl.net/users/H.Ranter/safe.htm#invest
07/07/97
TIBBIT Home Page (Timing Insensitive Binary to Binary Translation)
http://www.cs.uoregon.edu/~cogswell/tibbit/index.html
08/07/97
Catalog of compilers: concurrent, parellel, and simulation languages expanded
http://www.idiom.com/free-compilers/ECATEGORY/concurre-1.html
08/07/97
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1996 International Conference on Parallel and Distributed Systems (ICPADS ’96)
http://www.takilab.k.dendai.ac.jp/conf/icpads96/
24/07/97
STonX Homepage (Atari ST Emulator for Unix/X)
http://www.complang.tuwien.ac.at/nino/stonx.html
08/07/97
Unisys History Newsletter
http://www.cc.gatech.edu/services/unisys-folklore/
08/07/97
COMP.EMULATORS.MISC Frequently Asked Questions List
http://www.why.net/home/adam/cem/
16/07/97
CPC++ - Core Page
http://www.worldnet.fr/~brice/cpc/cpcpp.core.shtml
08/09/97
Emmarc Ltd Home Page
http://ourworld.compuserve.com/homepages/emmarc/
tagish UK UNIVERSITIES ENGINEERING
http://www.tagish.co.uk/tagish/links/engineer.htm
DSSC Home Page
http://www.ece.cmu.edu/afs/ece/www/httpd_doc/research/dssc.html
CPA Home Page
http://palimpsest.stanford.edu/cpa/
Cornell Theory Center
http://www.tc.cornell.edu/ctc.html
EE Times on the Web
http://techweb.cmp.com/eet/823/
The Institute for Information Storage Technology
http://www-iist.scu.edu/
Research of Information Storage Technology Group
http://www.el.utwente.nl/tdm/istg/research/research.htm
CENTER FOR MAGNETIC RECORDING RESEARCH
http://www-physics.ucsd.edu/~chacker/
Liftime of Imation CD-ROMS
http://www.imation.com/dsp/cdrom/lifetime/index.html
Backcoating Technology
http://www.imation.com/dsp/blackwatch/tech.html
Storage Products
http://www.sresearch.com/search/105008.htm
Thomas Hammel´s Emulation Zone
http://www.datacomm.ch/~camelot/
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DISK/TREND, Inc. home page
http://www.disktrend.com/dthompag.htm
Links to rigid, flexible and optical disk drive manufacturers
http://www.disktrend.com/lndrive.htm
Welcome to Nikkei Electronics Asia
http://www.nikkeibp.com/nea/october/index.html
Data Storage Systems Center Carnegie Mellon UniversityDescription and Proposal to
Industry
http://www.ece.cmu.edu/afs/ece/usr/meg/www/DesPro.html
Caltech: Division of Engineering and Applied Science
http://www.caltech.edu/caltech/EandAS.html
eLib: Electronic Libraries Programme
http://www.ukoln.ac.uk/services/elib/
Norpak Corporation - Test Encoder
http://www.norpak.ca/test.htm
Series 3800 Magnetic Stripe Readers
http://www.idt-net.com/3800.htm
Raster Graphic Interchange Standards
http://www.pdsimage.com/html/news/jbig/raster.htm
OII - Video Interchange Standards
http://www2.echo.lu/oii/en/video.html
Information Market Europe Home page
http://www2.echo.lu/home.html
The School of Engineering and Applied Science (Princeton)
http://www.princeton.edu:80/~seasweb/
About NOLA (Networking of Literary Archives)
http://gonzo.hd.uib.no/Nola/Nolainfo.html
The Universal Library
http://m5.vi.ri.cmu.edu/ulplans/technical.htm
National Technology Alliance Home Page
http://www.nta.org/
NTA Home Page
http://www.nta.org/ntahome.html
Retargetable Binary Translation
http://www.cs.uq.edu.au/groups/csm/bintrans.html
NML Bits: Newsletter of the National Media Lab
http://www.nml.org/Publications/NMLBits/
NTA Technical Reports
http://www.nml.org/Publications/TechnicalReports/#ProductEvals
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ready to ware: “Der Bingle Technology”
http://www.tir.com/~rtw/bing.htm
Work on Binary Translation
http://www.cs.uq.edu.au/groups/csm/otherbin.html
Ampex Corporation
http://www.ampex.com/
PRML Training
http://www.guzik.com/BOOK.HTM
Publications - Hard-Disk Drive PRML Read-Channel Optimized for Magneto Resistive
Heads, Processor is First in a Family [ADRS120]
http://www.analog.com/publications/press/products/ADRS120_090695.html
IEEE JOURNAL OF SOLID-STATE CIRCUITS
http://www.sscs.org/jssc/indices/apr97.htm
Formatted Publications - UCLA
http://icsl.ucla.edu/aagroup/pubs.html
Secure Deletion of Data from Magnetic and Solid-State Memory
http://www.cs.auckland.ac.nz/~pgut001/secure_del.html
Empire 1400/2100S Product Manual - Chapter 4
http://www.quantum.com/products/manuals/empire+/chp4.html
UCLA Distributed MicroSystems Research Group: Student Research
http://www.janet.ucla.edu/stdnt.rsrch/stdnt.summs/ppai.html
Research in signal processing and electronics - IBM
http://www.almaden.ibm.com/sst/signalp.html
Senior Lab Project EEE at Oklahoma
http://www.ecn.uoknor.edu/~jspatric/srlab.html
MINT Research Areas (Centre for Micromagnetics and Information Technologies)
http://www.ee.umn.edu/groups/mint/research.html
3.5-Inch Ultrastar2 10.8 GB High Capacity Disk Drive
http://www1.ibmlink.ibm.com/HTML/SPEC/goem7058.html
CDSLab - Communications and Data Storage Lab
http://www.ee.umn.edu/groups/cds/
A 50MHz Eight-Tap Adaptive Equalizer for Partial-Response Channels
http://kabuki.eecs.berkeley.edu/~jrudell/papers/jssc/
AAGroup Disk Drive Signal Paper Order Form
http://icsl.ucla.edu/aagroup/ddsplibr.html
Maxcom - IBM No-ID sector format
http://www.maxcom.nl/ibm/noid.html
PR951204A - INDUSTRY’S FASTEST PRML READ CHANNEL IC
http://motserv.indirect.com/home2/press/html/PR951204A.html
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TECHNOLOGY AND TIME-TO-MARKET
http://www.quantum.com/products/whitepapers/techno1.html
r-Drive 1002
http://www.robdata.com/r1002.htm
A List of Email Mailing List Listserver Lists
http://www.cuenet.com/ml.html
Data Recovery Group
http://www.datarecoverygroup.com/
Binary Translation Page
http://www.ece.cmu.edu/afs/ece/usr/newburn/www/bin-xlate.html
Miscelleneous Documents, Index - Digital Journal
http://www.digital.com/info/misc/
Translation Research Group - TTT.org
http://www.ttt.org/
Embra
http://www-flash.stanford.edu/Embra/
The SimOS Home Page
http://www-flash.stanford.edu:80/SimOS/
Binary Translation and Software Emulation
http://www.digital.com/info/misc/techno/techno.html
Digital Technical Journal, Back Issues
http://www.digital.com/info/DTJ/dtj-back-issues.htm
DIAMONDS
http://www.ifi.unizh.ch/groups/richter/projects/diamonds.html
Center for Reliable and High Performance Computing
http://www.crhc.uiuc.edu/index.html
Department of Electrical Engineering and Computer Science University of Tasmania
http://www.eecs.utas.edu.au/research/concurrent_index.shtml
Research Groups, Computer Science
http://www.cs.utas.edu.au/Research/Crrg.html
Shade
http://www.cs.washington.edu/research/compiler/papers.d/shade.html
PLATINUM technology, inc. Homepage
http://www.platinum.com/
Enterprise-Wide Backup and Recovery
http://www.platinum.com/products/entb_r.htm#purpose
The OM Project
http://www.research.digital.com/wrl/projects/om/om.html
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WRL papers on binary-code modification
http://www.research.digital.com/wrl/projects/om/wrlpapers.html
Wabi 2.2 Product Overview
http://www.sun.com/software/Products/PC-Integration-products/index.html
Welcome to Hewlett-Packard
http://hpcc920.external.hp.com/
Case Study: Moving the Applications
http://www.hp.com/gsy/mfa/unplugged/how3.html
CiscoMgmt Variables
http://www.hp.com/rnd/support/techpub/inetp/j3138a/mibqref/mcisco.htm
Hewlett-Packard Journal
http://www.hp.com/hpj/journal.html
Norman Ramsey - Research and Publications
http://www.cs.virginia.edu/~nr/activities.html#retargetability
TIBBIT Home Page
http://www.cs.uoregon.edu/~cogswell/tibbit/
Software Portability Home Page
http://www.cs.wvu.edu/~jdm/research/portability/
Portability Book Outline
http://www.cs.wvu.edu/~jdm/research/portability/book/outline.html
Archelon’s User Retargetable Development Tools
http://www.archelon.com/retarg.html
CHIPS - 9138
http://cabernet.esprit.ec.org/esp-syn/text/9138.html
1996 International Conference on Parallel and Distributed Systems (ICPADS ’96)
http://www.takilab.k.dendai.ac.jp/conf/icpads96/
IEEE Transactions on Software Engineering (TSE), Volume 14
http://sunsite.ust.hk/dblp/db/journals/tse/tse14.html
Welcome to RealMedia !
http://www.real.com/
Hard Drive Data Recovery and Repair Center
http://fox.nstn.ca/~nstn2879/repair.html
Highpoint Technologies Home Page
http://www.hptech.com/
The Tech Page from Mainstar (formerly SIS)
http://www.mainstar.com/techpage.htm
Disaster Recovery Journal’s Homepage
http://www.drj.com/
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Disaster Recovery Directory
http://www.drj.com/vendor/drj5alt.html
HP: Business Recovery Services
http://www.hp.com/wcso-support/10cCPEnterpriseBRS.html
IBM Business Recovery Services Home Page
http://www.brs.ibm.com/
SunGard Recovery Services, the Disaster Recovery Experts
http://recovery.sungard.com/
Europe and the global information society - Bangemann report
http://www2.echo.lu/eudocs/en/bangemann.html
RLG’s Home Page - Research Libraries Group
http://www.rlg.org/toc.html
IBM Almaden Web Farm
http://www.almaden.ibm.com/
Hard Drive Basics - Technicians’ Guide to PC Hard Disk Subsystems
http://www.datarec.com/hdtech2.html
Selection Page (Hard Disk)
http://www.fujitsu-europe.com/disk/index.htm
WEAR
http://bulb.mit.edu/bulb/journals/00431648/EA920027.html
Welcome to InfoSys Corp.—Top Page
http://infosys.co.kr/
Adam Associates Home Page
http://www.adam.co.uk/
Emmarc Ltd Home Page
http://ourworld.compuserve.com/homepages/emmarc/
National Technology Alliance Home Page
http://www.nta.org/
Department of Electrical Engineering & Electronics - Brunel
http://www.brunel.ac.uk/depts/ee/EEHome.html
UH Home Page - Faculties - Hertfordshire
http://www.herts.ac.uk/uh/faculties.html
Kodak:FPC Inc.
http://www.kodak.com/aboutKodak/bu/mptvi/fpc/fpc.shtml
Media Stability Technical Reports
http://www.nta.org/MediaStability/MSSTechnicalReports/
IBM Technical Journals
http://www.almaden.ibm.com/journal/
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FEDERAL AVIATION ADMINISTRATION
http://www.dot.gov/general/directory/faaphone.html
ARMA Metro NYC - the Records Management Listserv
http://www.mdyadvtech.com/armanyc/listinfo.html
Phillips Publishing International, Inc.
http://www.phillips.com/
Forensic Computer and Data Investigations
http://home.earthlink.net/~jmellon/
Computer Forensics Inc
http://www.forensics.com/
Storage Systems and Technology at the Alamaden Research Center
http://www.almaden.ibm.com/sst/
Kodak: Smithsonian Case History
http://www.kodak.com/aboutKodak/bu/ppi/museumArchivePCD/smithsonian.shtml
Verbatim Corporation
http://www.verbatimcorp.com/
High Technology Crime Investigation Association
http://htcia.org/
Charles Babbage Institute
http://www.cbi.umn.edu/
UVa Computer Museum
http://www.cs.virginia.edu/brochure/museum.html
The Computer Museum Network: Registration Page
http://www.net.org/
Obsolete Computer Museum
http://www.ncsc.dni.us/fun/user/tcc/cmuseum/cmuseum.htm
The Virtual Museum of Computing
http://www.comlab.ox.ac.uk/archive/other/museums/computing.html#museums
NanoTheater
http://www.di.com/cgi-bin/DIgallery.exe/HrdDiskTrcks.gif
TappingMode for Semiconductor Applications
http://www.di.com/AppNotes/Semi/Main.html
Intel Museum Home Page
http://www.intel.com/intel/intelis/museum/index.htm
Computer History Association of California (CHAC)
http://www.chac.org/chac/
Computer Museum of America
http://www.computer-museum.org/about_cma.html
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Kevan’s Computer Bits... Collection List - Computers
http://staff.motiv.co.uk/~kevan/old_collection/items_computers.html
KODAK:Digital Systems Design Engineers — Rochester, NY
http://www.kodak.com/aboutKodak/corpInfo/employmentOps/jobs/te970827-01.shtml
VOGON INTERNATIONAL
http://www.vogon-international.com/
Exabyte Home Page
http://www.exabyte.com/home/products.html
Welcome to M4 Data - High Performance Data Storage Solutions
http://www.m4data-usa.com/index.html
Hard Drive Data Recovery and Repair Labs
http://fox.nstn.ca/~nstn2879/repair.html
DPT Technology
http://www.dpt.com/techno.html
Welcome to DTC
http://www.datatechnology.com/
Valtron Technologies - Hard Disk Hospital
http://www.valtron.com/hospital/hospital.html
Western Digital Hard Drives/Enterprise 2.1 & 4.3 GB Drives
http://www.wdc.com/new/esg/entrprise2_4.html
WELCOME TO NEC ONLINE
http://www.nec.com/
The Museum of HP Calculators
http://www.teleport.com/~dgh/hpmuseum.html
ECMA information centre
http://www.ecma.ch/
British Petroleum Company Home Page
http://www.bp.com/
Waste Minimization in the Magnetic Tape Industry: Waterborne Coating Formulations for
Magnetic Tape Manufacture
http://pprc.pnl.gov/pprc/rpd/statefnd/gulfcoas/wastemin.html
finishing.com — anodizing, electroplating, plating, powder coating
http://www.finishing.com/
ASTM Technical Committees (American Society for Testing and Materials)
http://www.astm.org/COMMIT/tcom.htm#Paints
Tape, Inc. - Coating
http://www.tapeinc.com/coating.html
Precision Research, Inc.
http://www.netvisions.com/prco/170019.htm
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Computer Technology Research Corp. (CTR) Publisher of IT Reports and Newsletters
http://www.ctrcorp.com/getthis.cgi?url=ctrhome.htm
Anacomp - Magnetics
http://www.anacomp.com/page3-3.html
EMTEC Magnetics GmbH
http://www.emtec-magnetics.com/
Magnetic Tape and Digital Media Life Expectancies
http://www.phlab.missouri.edu/~ccgreg/tapes.html
Magnetic Recording - an introduction
http://www.ee.washington.edu/conselec/CE/kuhn/magtape/95x1.htm
Magnetic Media
http://www.pc-currents.com/drives.htm
ITA Focus Group - Magnetic Storage
http://www.daileyint.com/3magstor.htm
Magnetic Force Microscopy
http://www.di.com/AppNotes/MFM/Main.html
MiniDisc FAQ
http://www.connact.com/~eaw/minidisc/minidisc_faq.html
Bonding Still A Sticky Issue For DVD
http://www.kipinet.com/tdb/tdb_sep96/feat_bonding.html
IDEMA (International Disk Drive Equipment and Materials Association)
http://www.idema.org/
Preserving Digital Information
http://lyra.rlg.org/ArchTF/tfadi.members.htm
National Historical Publications and Records Commission (NHPRC) Home Page
http://www.nara.gov/nara/nhprc/nhprc.html
Preservation & Integrity - Introduction
http://www.slais.ubc.ca/users/duranti/intro.htm
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Appendix 1:
Proposal to investigate the post hoc rescue of digital
material
Backdrop
This proposal responds to an invitation to tender issued by the British Library Research
and Innovation Centre (BLRIC) on 3 April 1997. It is intended to investigate the post hoc
rescue of digital materials.
Purpose of the study
The study will aim to examine the approaches to accessing digital materials where the
media has become damaged (through disaster or age) or where the hardware and
software is either no longer available or unknown. The summary of the problem given in
the request for tender document under the Aim of the Study provides a good sketch of the
issue. Other examples might have included the rescue of the Stasii tapes by the German
Archives where the format of the information on the tapes was not readily known, the
documentation was limited, and the hardware and software had to be identified (or
constructed). The numerous examples of rescue from media in post-crisis situations
(after fires, flooding) provide us with evidence as to the how the process of rescue needs
to be managed and some of the obstacles that are encountered during a rescue. They
also provide an indicate of the labour investment, financial costs, and methods of working.
The project will examine the issues included among the objectives listed in the request for
tender in detail. It will:
•
survey current activities, identify significant (both in terms of information value,
complexity of rescue, and quantity of information recovered) rescue projects and
describe how the rescue issues were approached and what lessons were learned
during the rescue activities;
•
examine the kinds of data formats and types that can be rescued from the vantage
of hardware and software;
•
examine the issues rescue from media whose format is unknown, where the
hardware and software for reading the media no longer exist and where the media
has become damaged;
•
identify the technology preservation (e.g. museums, commercial retroconversion
firms) and disaster recovery (or digital rescue) (e.g. public sector and commercial)
services and companies;
•
description kinds of operation (technical and organisational) which is necessary to
carry out this work and to address the question as to whether it can be done on an
ad hoc basis or whether it can only be done by an established institution in an
effective manner;
•
identify the issues that make the need to rescue inevitable and which increase the
likelihood that rescue will not be successful;
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identify any guidelines which might help us to avoid having to turn to the rescue
path; and,
•
investigate the kinds of possible pilots that might be undertaken, if sufficient
examples of rescue activities cannot be identified.
83
Method of approaching the problem
The project will begin with a literature review (including both online and print resources,
and where possible the grey-literature) and a review of marketing literature from disaster
recovery companies, major storage vendors, and what limited information comes from
companies which provide these kinds of services the intelligence and law enforcement
communities. This will be complimented by face-to-face discussions, telephone
interviews, and written exchanges with selected representatives from these sectors.
Deliverables
The primary deliverable will be the report itself. The report will:
•
review the published technical literature;
•
review of example activities along with ‘war stories’ (e.g. rescue of black box tapes
from crashed fighter jets—post hoc rescue, rescue in criminal investigations);
•
description of the process of rescue in several target areas. These include (but will
not be limited to) rescue (a) from damaged media, (b) from media containing
material in an unknown format, (c) from obsolete software environments and
applications, and (d) from obsolete hardware environments;
•
outline the types of problems encountered discussed, the rescue methods in
common use will be described, and describe promising new solutions;
•
describe the minimal documentation practices to enhance rescue; and,
•
conclude with a list of commercial and public sector institutions and individuals in
the UK, Europe, and North America which could provide assistance in this area.
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Appendix 2:
List of preservation institutes and emulation software sites
Computer History and Emulation Homepage
http://www.freeflight.com/fms/comp/
The Retrocomputing Museum
http://www.ccil.org/retro/retromuseum.html
National Archive for the History of Computing
http://www.man.ac.uk/Sc...ring/CHSTM/contents.htm
Blasts from the Past
http://www.biostat.washington.edu/past.html
The Classic Computers List Web Page
http://weber.u.washington.edu/~bcw/ccl.html
Charles Babbage Institute
http://www.cbi.umn.edu/
UVa Computer Museum
http://www.cs.virginia.edu/brochure/museum.html
The Computer Museum Network: Registration Page
http://www.net.org/
Obsolete Computer Museum
http://www.ncsc.dni.us/fun/user/tcc/cmuseum/cmuseum.htm
The Virtual Museum of Computing
http://www.comlab.ox.ac.uk/archive/other/museums/computing.html#museums
Intel Museum Home Page
http://www.intel.com/intel/intelis/museum/index.htm
Computer History Association of California (CHAC)
http://www.chac.org/chac/
Computer Museum of America
http://www.computer-museum.org/about_cma.html
COMP.EMULATORS.MISC Frequently Asked Questions List
http://www.why.net/home/adam/cem/
EMULATOR ZoNE
http://www.geocities.com/SiliconValley/Park/2912/
Emulator Showcase Main Menu
http://www.unicate.com/marc/mainemu.htm
EMU Express
http://home2.swipnet.se/~w-28929/
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Video Game / Computer EMULATOR PAGE
http://www.netaxis.com/~petebuilt/videogames/emulate.html
.coNsOle .wORlD
http://www.cm.cf.ac.uk:80/Games/
STonX Homepage (Atari ST Emulator for Unix/X)
http://www.complang.tuwien.ac.at/nino/stonx.html
Thomas Hammel´s Emulation Zone
http://www.datacomm.ch/~camelot/
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Appendix 3:
Data Recovery companies
(those starred * = visited.)
UK
Adam Associates *
137 New GreenhamPark
Greenham Common
Thatcham
Berkshire
RG19 6HN
Guardian dr Ltd *
Head Office
Benchmark House
St. Georges Business Centre
203 Brooklands Road
Weybridge
Surrey KT13 ORN
Safetynet PLC
12-13 Bracknell Beeches
Bracknell
Berkshire
RG12 7BW
Emmarc Ltd *
5 Wymondley Close
Hitchin
Hertfordshire
SG4 9PW
Convar Systems
10 Overcliffe
Gravesend
Kent DA11 0EF
Ontrack Data Recovery Europe Ltd *
The Pavillions
1 Weston Road
Kiln Lane
Epsom
Surrey KT17 1JG
Vogon *
7-8 Forest Court
Oaklands
Fishponds Road
Wokingham
Berkshire
RG14 2FD
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USA
Advanced Data Recovery Inc.
3487 Greystone Ct.
Medford
OR 97504
Advanced Data Solutions
2605 Hoover Ave. Suite “F&G”
National City
California 91950
Arcus, Inc
Corporate Office
7031 Koll Center Parkway, Suite 100
Pleasanton CA 94566
Computer Conversions, Inc
9580 Black Mountain Road, Suite J
San Diego, CA 92126
Computer Forensics Inc
501 East Pine Street
Third Floor
Seattle, WA 98122
Data Recovery Group
1821 Marina Blvd
San Leandro
CA 94577
Data Recovery and Reconstruction
P.O. Box 35993
Tucson AZ 85740 - 5993
Drive Savers
400 Bel Marin Keys Boulevard
Novato CA 94949
Excalibur Data Recovery Inc.
101 Billerica Avenue, Bldg #5
N. Billerica, MA 01862-1256
Healy & Associates
P.O. Box 2143
Asheboro, NC 27204
Independent Technology Service, Inc
4495 Runway Street
Simi Valley
CA 93063
MDS Disk Service
11750 Sterling Avenue
Riverside
CA 92503
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Peripheral Repair Company
9233 Eton Avenus
Chatsworth
CA 91311
Total Recall
2462 Waynoka Road
Colo Springs
CO 80915
TS4
15011 S. Forsythe Road
Oregon City
OR 97045-9494
Vantage Technologies. Inc.
Data Recovery and Restoration
P.O. Box 1570
Merrimack
NH 03054-1570
33330 8th Avenue South
Mail Stop: PC2-150
Federal Way
WA 98003
CANADA
Accurate Data Recovery Services
429 Danforth Ave Unit 409
Toronto,Ontario
Canada M4K 1P1
CBL
590 Alden Road
Unit 105
Markham
Ontario
Canada L3R 8N2
Data Recovery Labs
1315 Lawrence Avenue East
Unit 502 -503
Din Mills
Ontario
Canada M3A 3R3
AUSTRALIA
Encom Technology
Level 2, 118 Alfred Street
Milsons Point
NSW 2061
Australia
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Appendix 4:
Outline of issues to be discussed with data recovery firms
What follows is the background material provided to the data recovery firms before Ann
Gow and Richard Alexander carried out the visits.
Outline provided:
Thank you for agreeing to meet us and to discuss the main areas that we are researching.
The main aims of the project are to survey current activities, identify significant (both in
terms of information value, complexity of rescue, and quantity of information recovered)
rescue projects and describe how the rescue issues were approached and what lessons
were learned during the rescue activities; to examine the kinds of data formats and types
that can be rescued from the vantage of hardware and software. Also to examine the
issues rescue from media whose format is unknown, where the hardware and software for
reading the media no longer exist and where the media has become damaged.
We are therefore investigating a wide range of issues concerned with the recovery of data
under varying circumstances. During our meeting we would be interested to discuss those
broad issues with you and we would also be particularly interested to discuss the following
specific areas:
1.
Which operating systems and hardware platforms is recovery support available for?
Are the supported platforms driven by market demands, technical feasibility, or
some combination of both?
2.
Does your company deal exclusively with “disaster” recovery or do you also provide
recovery services for instances in which the hardware environment for the storage
device and/or the operating system environment are unavailable due to
obsolescence?
3.
What levels of investment in terms of staff, facilities, spare parts and so on are
involved in providing the various elements of your recovery services portfolio?
Commercial sensitivities will be respected.
4.
What are the typical recovery costs for a range of scenarios? This information will
be non-attributable and will be used simply to provide broad costing information
showing the relationship between data value and recovery costs.
5.
Do you have any experience with recovery from non-oxide storage devices, e.g.
CD ROM?
6.
Do you currently use operating system emulation during recovery projects or is the
originating operating system always available?
7.
Do you have any specific future plans to provide obsolescence recovery using
operating system emulation and/or other techniques?
8.
What precautions and processes should data users observe to ensure the highest
possible chance of successful recovery either following disaster or equipment
obsolescence?
9.
We would like to identify exemplar recovery projects which we could mention in the
report. This would imply that either the project was not “commercial in confidence”
or that the project could be described (with the client’s agreement) without risk of
identifying the client.
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Appendix 5:
Letter sent to online discussion lists and lists contacted
Apologies for cross posting
We are part of a group conducting research into the issues surrounding the post hoc
rescue of digital materials and we would appreciate any help and information. Our study
aims to examine the approaches to accessing digital materials where the media has
become damaged (through disaster or age) or where the hardware and software is either
no longer available or unknown.
The mains aims of the report are to survey current activities, identify significant (both in
terms of information value, complexity of rescue, and quantity of information recovered)
rescue projects and describe how the rescue issues were approached and what lessons
were learned during the rescue activities; to examine the kinds of data formats and types
that can be rescued from the vantage of hardware and software; to examine the issues
rescue from media whose format is unknown, where the hardware and software for
reading the media no longer exist and where the media has become damaged.
We would be particularly grateful for examples of rescue projects that have issues
relevant to our study as well as any technical information, whether established procedures
or new and emerging techniques.
Discussion lists mailed
CYBERIA-L:
Law & Policy of Computer Communications
INTLAW-L:
Internet and Computer Law Association
LAWOBSERVER:
Computer Law Observer
DRP-L:
Disaster Recovery Plan for Computing Services
ENGLIB-L:
Engineering, Library Discussion List
CECS-L:
MU Computer Engineering and Computer Science
SMETDIAL:
SMETDIAL - Science/ Math/ Engineering/ Technology Dialog
IEEE:
“Eventos en Ingenieria Electrica e Informatica”
IEEE-CS:
Meeting Announcements for the Boston IEEE Computer Society
IEEE-EGE:
IEEE Ege Student Branch Discussion and Announcements List
IEEE-L:
List for all EE students
IEEE-L:
IEEE Discussion List
IEEE-L:
UTA IEEE Student Branch
IEEE-SB:
IEEE Student Branch Discussion and Announcements List
IEEE-TCPC:
IEEE Technical Committee on Personal Communications
IEEE-VMS:
IEEE Virginia Mountain Section
CHEME-L:
Chemical Engineering List
ERECS-L:
Management & Preservation of Electronic Records
LIBRES:
Library and Information Science Research Electronic Journal
ICA-L:
International Council of Archives Listserv
AUS-ARCHIVISTS! :
A Listserv for Australian Archivists
RECMGMT list:
Records Management Program
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Respondents to queries and requests
Dr Cristina Cifuentes, Department of Computer Science, The University of Queensland,
Australia
Clive Jenkins, EMMARC, Hertfordshire
Dr Michael Wettengel, Electronic Records, Bundesarchiv (Federal Archives), Germany
P C Hariharan, NASA, [email protected]
Doron Swade, Senior Curator (Computing and Information Technology), Science
Museum, London
Andrew Prescott, British Library
Alan Essam, Marketing Director, Anacomp, Brynmawr. Wales
Jim Suderman, Senior Archivist, Political Legislative Portfolio, Archives of Ontario
Philip Bouvier and J.J. Wanegue, DIGIPRESS, France
Philip Nevitt, Director (Information Technology), INTERPOL, Lyon, France
Jerry George, National Historical Publications and Records Commission, National
Archives and Records Administration, Washington, DC
Luciana Duranti, School of Library, Archival & Information Studies, University of British
Columbia, Vancouver, B.C.
Carlos Medeiros , The Jacques Delors Information Centre, Lisboa
Peter Gutterman, Documents Services Information & Technology Services, The World
Bank (Washington DC)
Sarah Tyacke, PUBLIC RECORD OFFICE
Michael J.D. Sutton, FMP/Flaman Management Partners Ltd., Ottawa, Ontario, CANADA,
Professor Michael Moss (University Archivist), Archives & Business Records Centre,
University of Glasgow
Greg O’Shea, Australian Archives National Office
Richard E. Barry, Barry Associates
Vera Sayzew, MIT
Susan L. Burkett, Department of Electrical Engineering, University of Alabama
Cock Lodder, Information Storage Technology Group, University of Twente, The
Netherlands
Margaret Hedstrom, School of Information, University of Michigan
Meg Papa, Outreach and Publications Coordinator, Data Storage Systems Center,
Carnegie Mellon University
James A. Bain, Dept. of ECE, Carnegie Mellon University
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Alan Murdock, Central Research Pfizer Ltd. Sandwich, Kent
Stephen M. Fochuk, [email protected]
Alan S. Zaben, Albuquerque, New Mexico
Bob Arnold, Disaster Recovery Journal
Tom Ruller, Associate Archivist, New York State Archives and Records Administration.
Barbara Reed, FCIT Monash University (Clayton)
Bob Stock, Law & Policy of Computer Communications
Martha McConaghy
Richard Laurie Vlamynck., Applied Customer Engineering Services, Microtec
Simon Muir, Bristol, United Kingdom
Enrico Luparini, [email protected]
[email protected]
A Bensalem, Napier University,Department of Civil & Transp. Enging
Michael Bittle, 8th World Conference on Disaster Management, June 14-17, 1998
Hamilton (Ontario) Canada
Karen A. Shaw, Senior Information and Records Manager, Fort Leavenworth, Kansas
Patricia Palmer, Head, Preservation Services, Virginia Commonwealth University,
University Libraries, Richmond, VA 23284-2033
Lorraine Horton, College of Business Administration, University of Rhode Island
Thomas Brown, National Archives and Records Administration
Tom Wayman, LaserFiche Document Imaging
Alex Trott, Shell International Website, Shell Centre, London SE1 7NA
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Appendix 6:
Letter sent to universities specialising in areas covered by
the study and departments contacted
I am part of a group conducting research into the issues surrounding the post hoc rescue
of digital materials at Glasgow University and we would appreciate any help and advice
you could offer us. Our study aims to examine the approaches to accessing digital
materials where the media has become damaged (through disaster or age) or where the
hardware and software is either no longer available or unknown.
The mains aims of the research are to survey current activities, identify significant (both in
terms of information value, complexity of rescue, and quantity of information recovered)
rescue projects and describe how the rescue issues were approached and what lessons
were learned during the rescue activities; to examine the kinds of data formats and types
that can be rescued from the vantage of hardware and software. Also to examine the
issues rescue from media whose format is unknown, where the hardware and software for
reading the media no longer exist and where the media has become damaged.
We are aware that your department has research interests in this area and would be very
grateful for any assistance you can give yourself. We would appreciate any information on
technical papers or articles that your department has been involved in. We are particularly
keen to explore more fully the technical processes in recording media and the structure of
magnetic tape.
We also hope to build up a collection of case studies looking at particular projects, either
successful or unsuccessful, to gain information on the whole recovery process. We would
appreciate it if you passed on any experiences you have in this area.
Please feel free to contact me if you want any further details of the project.
Specific universities identified and contacted
MIT - Department of Electrical Engineering and Computer Science
Princeton - Department of Electrical Engineering
Brown - Engineering Faculty - Electrical Science
University of Pennsylvania - Department of Electrical Engineering
UCLA - Electrical Engineering Department
Harvard - Computer Science and Electrical Computer and Sytems Engineering
New Jersey Institute of Technology - Newark College of Engineering: Electrical and
Computer Engineering
Carnegie Mellon - Data Storage Systems Centre
Stanford - Department of Material Science and Engineering
University of Twente (Netherlands) - Information Storage Technology Group
University of Alabama - MINT (Center for Materials for Information Technology)
University of Newcastle- Upon - Tyne - Department of Electrical and Electroniic
Engineering
University of Plymouth - Centre for Research in Information Storage Technology
Brunel University
University of Hertfordshire
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Appendix 7:
International organisation contacts
Contact was made with Interpol, Police Organisations, the FBI, the CIA, and FAA
(unfortunately we have only had a response from Interpol.)
I am part of a group conducting research into the issues surrounding the post hoc rescue
of digital materials at Glasgow University and we would appreciate any help and advice
you could offer us. Our study aims to examine the approaches to accessing digital
materials where the media has become damaged (through disaster or age) or where the
hardware and software is either no longer available or unknown.
The mains aims of the report are to survey current activities, identify significant (both in
terms of information value, complexity of rescue, and quantity of information recovered)
rescue projects and describe how the rescue issues were approached and what lessons
were learned during the rescue activities. To examine the kinds of data formats and types
that can be rescued from the vantage of hardware and software. Also to examine the
issues rescue from media whose format is unknown, where the hardware and software for
reading the media no longer exist and where the media has become damaged.
Some of the examples of work we are looking at in this area include the rescue of the
Stasii tapes by the German Archives (Koblenz) where the format of the information on the
tapes was not readily known, the documentation was limited, and the hardware and
software had to be identified (or constructed). Other examples might include the rescue of
data (in either analogue or digital form) from media in post-crisis situations (after fires,
flooding).
We are aware that your organization will have experience in specialist data recovery in the
growing field of forensic computing and we would be very grateful for any information you
could give us. We are particularly keen to collect reports from previous data recovery
projects and hoped you could identify some of your most interesting successes. We are
very aware that much of your methods and projects will be highly confidential, but we
would be grateful for whatever information you feel appropriate to send.
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